can not unlock K3806-Z

[killa76]

Readed modem info:

Modem COM port : COM103
Mode : 0
CGMM name : K3806-Z
IMEI : 355587043257713
Firmware : EAGLE_R1.5.14.3
Full CGMR responce :
Modem mode
EAGLE_R1.5.14.3
EAGLE_R1.5.14.3
P4 rev: CL475646 with 0 local change(s).
Modem CDROM status : Disabled
Chipset platform : ICERA
Lock status: Locked (PH-NET PIN)

16:22:33.437 Unlock procedure started!

Connecting to server... OK
Reading modem IMEI... OK
Disabling modem CDROM... OK
Switching modem port mode... OK
Send data to server... OK
Read data from server...
Reading modem port mode... OK
Reading modem secure data... OK
Disconnected from server!

16:22:38.796 Error!

Error code = 65

Searching for ZTE modem... OK
Reading modem info... OK
Reading modem port mode... OK
Switching modem port mode... OK
Reading modem port mode... OK
Reading modem CDROM status... OK
Reading modem IMEI... OK
Reading modem model name... OK
Reading modem firmware version... OK
Reading modem dashboard version... failed!
Reading modem functionality status... OK
Reading SIM status... Inserted

Readed modem info:

Modem COM port : COM103
Mode : 0
CGMM name : K3806-Z
IMEI : 355587043257713
Firmware : EAGLE_R1.5.14.3
Full CGMR responce :
Modem mode
EAGLE_R1.5.14.3
EAGLE_R1.5.14.3
P4 rev: CL475646 with 0 local change(s).
Modem CDROM status : Disabled
Chipset platform : ICERA
Lock status: Locked (PH-NET PIN)

16:25:07.593 Disabling modem CDROM... OK
16:25:07.734 done!

16:25:09.750 Unlock procedure started!

Connecting to server... OK
Reading modem IMEI... OK
Disabling modem CDROM... OK
Switching modem port mode... OK
Send data to server... OK
Read data from server... OK
Reading modem port mode... OK
Reading modem secure data... OK
Unlocking... failed!
Send data to server... OK
Read data from server...
Disconnected from server!

16:25:13.312 Error!

This firmware version not available for unlock! Please contact support.

[Valdemaras]

We will make some changes on our side for it to be possible to unlock, solution should be available on Monday, thank you for your understanding and patience.

[killa76]

We will make some changes on our side for it to be possible to unlock, solution should be available on Monday, thank you for your understanding and patience.

oke thanks i wait.

[Valdemaras]

oke thanks i wait.

Changes have been made as promised, please try to unlock your device now.

[killa76]

unlock done

Searching for ZTE modem... OK
Reading modem info... OK
Reading modem port mode... OK
Reading modem CDROM status... OK
Reading modem IMEI... OK
Reading modem model name... OK
Reading modem firmware version... OK
Reading modem dashboard version... failed!
Reading modem functionality status... OK
Reading SIM status... Inserted

Readed modem info:

Modem COM port : COM81
Mode : 0
CGMM name : K3806-Z
IMEI : 35558******713
Firmware : Eagle_Raptor_R2.4.1
Full CGMR responce :
Modem mode
Eagle_Raptor_R2.4.1
EAGLE_R1.5.14.3
P4 rev: CL475646 with 0 local change(s).
Modem CDROM status : Enabled
Chipset platform : ICERA
Lock status: Not locked