K3806-z UNLOCK

[Hasitha]

Dear Team

Above modem cant unlock but 2 credits deduct from my account.ple inform unlock procedure.log on below

eaded modem info:

Modem COM port : COM82
Mode : 0
CGMM name : K3806-Z
IMEI : 86424*********
Firmware : DLG_SRI_K3806V1.0.0B05
Full CGMR responce :
BD_K3806V1.0.0B01,K3806-Z,K3806-Z.0.03,ZTE CORPORATION,PCW_DLGLKAICEV1.0.0B01,PCW_DLGLKAICEV1 .0.0B05,PCM_DLGLKAICEV1.0.0B01,PCM_DLGLKAICEV1.0.0 B05,PCL_DLGLKAICEV1.0.0B01,PCL_DLGLKAICEV1.0.0B04, DLG_SRI_K3806V1.0.0B05
Dashboard version : WML_DLGLKAK3806V1.0.0B06
Modem CDROM status : Disabled
Chipset platform : ICERA
Lock status: Locked (PH-NET PIN)

12:57:10.343 Unlock procedure started!

Connecting to server... OK
Reading modem IMEI... OK
Disabling modem CDROM... OK
Switching modem port mode... OK
Send data to server... OK
Read data from server... OK
Reading modem port mode... OK
Reading modem secure data... OK
Unlocking... failed!
Send data to server... OK
Read data from server... OK
Switching modem port mode... OK
Resetting unblock retry counter... failed!
Switching modem port mode... OK
Entering unlock code... failed!
Enabling modem CDROM... OK
Send data to server... OK
Read data from server...
Disconnected from server!onnecting to server... OK
Reading modem IMEI... OK
Disabling modem CDROM... OK
Switching modem port mode... OK
Send data to server... OK
Read data from server... OK
Reading modem port mode... OK
Reading modem secure data... OK
Unlocking... failed!
Send data to server... OK
Read data from server... OK
Switching modem port mode... OK
Resetting unblock retry counter... failed!
Switching modem port mode... OK
Entering unlock code... failed!
Enabling modem CDROM... OK
Send data to server... OK
Read data from server... OK
Disconnected from server!

[Valdemaras]

Unfortunately but at the moment we do not have a solution for this devices firmware to be unlocked, let us know your dongle id so we will be able to add credits back.

[Hasitha]

K3806-z

Dear Team,

Pls find below my dingle ID add 2 credits.
Dongle ID: 01323004

[Valdemaras]

Dear Team,

Pls find below my dingle ID add 2 credits.
Dongle ID: 01323004

2 credits have been added back to your dongle account.