Unable to unloc ZTE MF591

[pet100]

DC-Unlocker - ZTE ICERA unlocker client v.1.0026
2015-09-26 19:41:40

Searching for ZTE modem... OK
Reading modem info... OK
Reading modem port mode... OK
Reading modem CDROM status... OK
Reading modem IMEI... OK
Reading modem model name... OK
Reading modem firmware version... OK
Reading modem dashboard version... OK
Reading modem functionality status... OK
Reading SIM status... Not Inserted
Reading Lock status... OK

Readed modem info:

Modem COM port : COM15
Mode : 0
CGMM name : MF591
IMEI : 86xxxxxxxxxxx
Firmware : TMO_US_MF591V1.0.0B19
Full CGMR responce :
BD_MF591V1.0.0B07,MF591,MF591-2.0.0,ZTE CORPORATION,PCW_TMOUSAP18EV1.0.1B04,PCW_TMOUSAP18E V1.0.1B04,PCM_TMOUSAP18EV1.0.1B04,PCM_TMOUSAP18EV1 .0.1B04,PCL_TMOUSAP18EV1.0.1B04,PCL_TMOUSAP18EV1.0 .1B04,TMO_US_MF591V1.0.0B19
Dashboard version : WML_TMOUSAP18EV1.0.1B04
Modem CDROM status : Enabled
Chipset platform : ICERA
Lock status: Locked (PH-NET PIN)


MF591 Unlock cost (credits): 7

Searching for ZTE modem... OK
Reading modem info... OK
Reading modem port mode... OK
Reading modem CDROM status... OK
Reading modem IMEI... OK
Reading modem model name... OK
Reading modem firmware version... OK
Reading modem dashboard version... OK
Reading modem functionality status... OK
Reading SIM status... Not Inserted
Reading Lock status... OK

Readed modem info:

Modem COM port : COM15
Mode : 0
CGMM name : MF591
IMEI : 86xxxxxxxxxxxxxxxx
Firmware : TMO_US_MF591V1.0.0B19
Full CGMR responce :
BD_MF591V1.0.0B07,MF591,MF591-2.0.0,ZTE CORPORATION,PCW_TMOUSAP18EV1.0.1B04,PCW_TMOUSAP18E V1.0.1B04,PCM_TMOUSAP18EV1.0.1B04,PCM_TMOUSAP18EV1 .0.1B04,PCL_TMOUSAP18EV1.0.1B04,PCL_TMOUSAP18EV1.0 .1B04,TMO_US_MF591V1.0.0B19
Dashboard version : WML_TMOUSAP18EV1.0.1B04
Modem CDROM status : Enabled
Chipset platform : ICERA
Lock status: Locked (PH-NET PIN)

19:51:10.424 Unlock procedure started!

Connecting to server... OK
Reading modem IMEI... OK
Disabling modem CDROM... OK
Switching modem port mode... OK
Send data to server... OK
Read data from server... OK
Reading modem port mode... OK
Reading modem secure data... OK
Unlocking... failed!
Send data to server... OK
Read data from server... OK
Switching modem port mode... OK
Resetting unblock retry counter... OK
Switching modem port mode... OK
Entering unlock code... failed!
Enabling modem CDROM... OK
Send data to server... OK
Read data from server... OK
Disconnected from server!

19:51:33.861 Error!

Error code = 37

[Vincentas]

Try to restart and repeat unlock. Unlocking same devcie again does not require credits and you can repeat with 0 credits.
If that will not help, contact us by live chat from web page. We would be able to check more then.