Please help to unlock ZTE MU351

[EdjOne]

Hi to all, I need your help. Please unlock my ZTE MU351 from China.

Model: ZTE MU351
IMEI: 860079001622615
S/N: 322992535308
Operator: G3

[Vincentas]

Hi to all, I need your help. Please unlock my ZTE MU351 from China.

Model: ZTE MU351
IMEI: 860079001622615
S/N: 322992535308
Operator: G3

Could you try to detect it using dc-unlocker and copy here what is detected? Then we would be able to check, what we can do.

[EdjOne]

Could you try to detect it using dc-unlocker and copy here what is detected? Then we would be able to check, what we can do.

For correct ZTE modem detection, please plug modem with invalid operator SIM inserted. Wait till software starts the modem, close ZTE software and then you can detect modem with DC-Unlocker.




DC - Unlocker 2 Client 1.00.0546

Detecting card :

selection :
manufacturer - ZTE modems
model - ZTE MF637

card not found !

================================================== ========

So, I try many times to detect modem by Unlocker software, but result the same as above. FYI: the modem start detect only after runing the software (modem),after that if I try to query modem, the error msg appear like "a modem bisy with other software". Any solutions to much appreciated!

[Vincentas]

If you can not detect modem you should check the fallowing:
Check, if the drivers are installed
Check, if the connection software for this modem is closed and modem is not connected to internet
Check, if you use autodetect function in dc-unlocker software
Check, if you use latest dc-unlocker software version.

[EdjOne]

If you can not detect modem you should check the fallowing:
Check, if the drivers are installed
Check, if the connection software for this modem is closed and modem is not connected to internet
Check, if you use autodetect function in dc-unlocker software
Check, if you use latest dc-unlocker software version.

1. Drivers are OK
2. Modem is not connected to internet due to out of operator coverage. Software closed!
3. I try autodetect function and many ZTE models many time - reult the same
4. I has latest DC-unlocker software.

What to do?

Thanks

[Vincentas]

1. Drivers are OK
2. Modem is not connected to internet due to out of operator coverage. Software closed!
3. I try autodetect function and many ZTE models many time - reult the same
4. I has latest DC-unlocker software.

What to do?

Thanks

do you try to detect in this way: connect modem, wait till original software starts, close the original software, then start dc-unlocker software and detect by autodetect?
Also, maybe there are other modems or phones connected to computer at detect time?

[EdjOne]

do you try to detect in this way: connect modem, wait till original software starts, close the original software, then start dc-unlocker software and detect by autodetect?
Also, maybe there are other modems or phones connected to computer at detect time?

The original software didn't start automaticaly, only manualy. So if I not running manually, its not detected by Device Manager and any other software..... Only after running the original software, PC going to detect.
No more other device are not connected, only drivers are in the system (other phones, modems and etc.) But, I try to do the sameon other PC -> problem the same.

Thanks

[Vincentas]

The original software didn't start automaticaly, only manualy. So if I not running manually, its not detected by Device Manager and any other software..... Only after running the original software, PC going to detect.
No more other device are not connected, only drivers are in the system (other phones, modems and etc.) But, I try to do the sameon other PC -> problem the same.

Thanks

Could you try to start software manually, wait till it finds modem, then close software and detect? If this will not help, then sorry, can not help you.
If it can not be detected by dc-unlocker, we can not try unlocking it also.

[EdjOne]

Could you try to start software manually, wait till it finds modem, then close software and detect? If this will not help, then sorry, can not help you.
If it can not be detected by dc-unlocker, we can not try unlocking it also.

I do this, but unlocker do no not detect modem. Thanks for your assistance, i will try to detect and will inform in case unlocker detect it.

Many thanks! All the best!