Cant connect ZTE F102

[NAAS1]

DC - Unlocker 2 Client 1.00.0629

Detecting phone :

selection :
manufacturer - ZTE phones
model - Auto detect (recommended)


Phone not found !

I trying on 3 computers, drivers installed correctly, bluetooth is turn Off, Whats the problem??

[Vincentas]

If you can not detect you should check the fallowing:
Check, if the drivers are installed
Check, if the phone software is closed
Check, if you use autodetect function in dc-unlocker software
Check, if you use latest dc-unlocker software version.

[NAAS1]

I checked everything, in device manager i have 3 devices ZTE ( modem,diagnostic and other).I dont have any software for ZTE.Drivers are installed from dc unlocker web site.What should i do....

[Vincentas]

I checked everything, in device manager i have 3 devices ZTE ( modem,diagnostic and other).I dont have any software for ZTE.Drivers are installed from dc unlocker web site.What should i do....

Do you see phone under modems in device manager?

[NAAS1]

YES,there is ZTE modem.

[Vincentas]

YES,there is ZTE modem.

What is written there under modems? In what sections of device manager you see phone also? Are there any other modems or phones connected at detect time?

[NAAS1]

I see 2 ZTE devices under COM ports.There isn any phones connected in the same time.

[Vincentas]

I see 2 ZTE devices under COM ports.There isn any phones connected in the same time.

Do you see it under modems in device manager? And what is written there?

[Totalelectronics]

Cant connect ZTE F102

If you can not detect you should check the fallowing:
Check, if the drivers are installed
Check, if the phone software is closed
Check, if you use autodetect function in dc-unlocker software
Check, if you use latest dc-unlocker software version.

Hi,
I am facing same problem. I can see the phone connected in the port section in device manager 1.ZTE Handset Diagnostic Interface (COM134) and 2. ZTE Handset NMEA Device (COM135) ports. In modem area it shows ZTE USB Modem 6000 this is on (COM133). I try auto detect and even select the different ports.

HOW DO I CHECK IF THE PHONE SOFTWARE IS CLOSED?

Thanks

[Totalelectronics]

NB when I try to place another SIM in the phone it show ( Denied Network service) could this mean that its hard locked or something?

Thanks

[Vincentas]

Hi,
I am facing same problem. I can see the phone connected in the port section in device manager 1.ZTE Handset Diagnostic Interface (COM134) and 2. ZTE Handset NMEA Device (COM135) ports. In modem area it shows ZTE USB Modem 6000 this is on (COM133). I try auto detect and even select the different ports.

HOW DO I CHECK IF THE PHONE SOFTWARE IS CLOSED?

Thanks

Try to remove all other zte devices drivers.
Then do restart and install only for this phone.
Then try to detect.

[Totalelectronics]

Try to remove all other zte devices drivers.
Then do restart and install only for this phone.
Then try to detect.

Ok I restarted my machine and plugged the USB cable into another port. All drivers installed fine. Now the ports are 40 and 70. New error now I select auto search but phone not found. When I select com40 and 70 at the bottom left corner of software a message comes up saying "collecting phone data" and freezes. The program does nothing else. I am going to install an older version of DC_unlocker and see if this solves my problem.

Thanks

[Vincentas]

Ok I restarted my machine and plugged the USB cable into another port. All drivers installed fine. Now the ports are 40 and 70. New error now I select auto search but phone not found. When I select com40 and 70 at the bottom left corner of software a message comes up saying "collecting phone data" and freezes. The program does nothing else. I am going to install an older version of DC_unlocker and see if this solves my problem.

Thanks

Remove all zte drivers. Disconnect zte modems if are connected. Or try to use fresh computer where no zte drivers are installed.

[Totalelectronics]

Remove all zte drivers. Disconnect zte modems if are connected. Or try to use fresh computer where no zte drivers are installed.

I now think I have tried everything best to my knowledge. I have even installed it on a fresh laptop with windows 7. The program still just shows "collecting phone data" and freezes. I downgraded to an older software version 1.00.0575 and all remain the same. Please advise me of further steps
.

Thanks

[Vincentas]

I now think I have tried everything best to my knowledge. I have even installed it on a fresh laptop with windows 7. The program still just shows "collecting phone data" and freezes. I downgraded to an older software version 1.00.0575 and all remain the same. Please advise me of further steps
.

Thanks

Then please contact us by live chat from our web page on working hours from 11 to 17 gmt+2.
Then we will be able to check more.