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I would also need some assistance on this. The tool can't seem to download the original dashboard hence we can't get to utilize the write flash feature as well.
In the Administrator area, into Settings, you'll have to create a new APN profile and set it as default.
It was first not working for me because I was connected. Then, go into WAN Connection and put the mode on Manual.
Then, try again with the new APN profile as default !
It worked like that for me.
NB. I also needed to set the APN name given by my provider.
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