Not supported

[wuzitianshu]

thanks, now i got another big problem.
b4 i just bought 1 credit, now i found out my ZTE MF30 need 7 credits to unlock. Today i just bought another 6 credits. but the DC-Unlocker 2 Client said my modem not supported! what should i do?

my ZTE MF30 IMEI : 359995034511913

[Vincentas]

It should be supported. Could you copy all what dc-unlocker software writes? Then we would be able to check more.

[wuzitianshu]

Scanned under ZTE modems Auto detect mode :

DC - Unlocker 2 Client 1.00.0890
Detecting card :
selection :
manufacturer - ZTE modems
model - Auto detect (recommended)
sorry, this modem not supported !

Scanned under ZTE phones Auto detect mode :
DC - Unlocker 2 Client 1.00.0890
Detecting phone :
selection :
manufacturer - ZTE phones
model - Auto detect (recommended)
Model : _Unknown ZTE phone_
IMEI : 359995034511913
Firmware : BD_MF30V2.0.0B19
Compile date / time : Jan 14 2011
Chipset : Qualcomm MSM7625A
User Lock Code : 0000

wat can i do to fix it?

[wuzitianshu]

Enabling ZTE diagnostic port ... OK

Restarting modem ...

AT command error

[Vincentas]

Scanned under ZTE modems Auto detect mode :

DC - Unlocker 2 Client 1.00.0890
Detecting card :
selection :
manufacturer - ZTE modems
model - Auto detect (recommended)
sorry, this modem not supported !

Scanned under ZTE phones Auto detect mode :
DC - Unlocker 2 Client 1.00.0890
Detecting phone :
selection :
manufacturer - ZTE phones
model - Auto detect (recommended)
Model : _Unknown ZTE phone_
IMEI : 359995034511913
Firmware : BD_MF30V2.0.0B19
Compile date / time : Jan 14 2011
Chipset : Qualcomm MSM7625A
User Lock Code : 0000

wat can i do to fix it?

First you need to detect modem. Then there will be no not supported message. Need to detect as ZTE modems, not phones.

If you can not detect modem you should check the fallowing:
Check, if the drivers are installed
Check, if the connection software for this modem is closed and modem is not connected to internet
Check, if you use autodetect function in dc-unlocker software
Check, if you use latest dc-unlocker software version.

[wuzitianshu]

First you need to detect modem. Then there will be no not supported message. Need to detect as ZTE modems, not phones.

If you can not detect modem you should check the fallowing:
Check, if the drivers are installed
Check, if the connection software for this modem is closed and modem is not connected to internet
Check, if you use autodetect function in dc-unlocker software
Check, if you use latest dc-unlocker software version.

u can see that i did scanned with ZTE Modems Auto Detect mode.
But DC-Unlocker told me the modem is not supported.
I did what u said, but the results is same. Modem is not Supported!

[Gintas]

u can see that i did scanned with ZTE Modems Auto Detect mode.
But DC-Unlocker told me the modem is not supported.
I did what u said, but the results is same. Modem is not Supported!

Can you try with older DC-Unlocker? 0889: http://www.dc-unlocker.com/downloads/get/8KMWY3xq
Please let us know if the same problem happens, then we could check more.

[Vincentas]

u can see that i did scanned with ZTE Modems Auto Detect mode.
But DC-Unlocker told me the modem is not supported.
I did what u said, but the results is same. Modem is not Supported!

Please contact us by live chat from web page. Then we would be able to check more.