"Error connecting to server !" After buying 4 credits and a new account

[Valdemaras]

Getting the same errors again today, can you please restart your servers:

Check account status

2023.06.25 20:36:57.765 Start testing servers...
2023.06.25 20:37:02.859 Servers test finished!
2023.06.25 20:37:02.865 Test fail!

Operation timeout

If you still can not log in please let us know your user name.

[sheppard120]

If you still can not log in please let us know your user name.

Still does not work for me. I've sent you my user name in a private message. Thanks.

[sheppard120]

Getting the same errors again today, can you please restart your servers:

Check account status

2023.06.25 20:36:57.765 Start testing servers...
2023.06.25 20:37:02.859 Servers test finished!
2023.06.25 20:37:02.865 Test fail!

Operation timeout

Strange, I only receive this message when using my phone's hotspot. I am not receiving the message when connecting through the Nighthawk M1, but that is the device I need to repair the IMEI on. So the question becomes: can I use the Nighthawk M1's network connection AND repair its IMEI at the same time?

[Valdemaras]

Strange, I only receive this message when using my phone's hotspot. I am not receiving the message when connecting through the Nighthawk M1, but that is the device I need to repair the IMEI on. So the question becomes: can I use the Nighthawk M1's network connection AND repair its IMEI at the same time?

No, the device you are trying to service can not be used for the internet. I suspect some setting on your phone may be responsible for this as many users have used their phone tether as a connection method. You should try to review the hotspot settings otherwise only trying from different location this could work.

[jurgs2007]

i am experiencing this error as well when trying to log in. username is jurgs2007. using my phone hotspot, as my mr1100 is the device that i am attempting to repair.

2023.07.11 22:39:34.418 Start testing servers...
2023.07.11 22:39:36.910 Servers test finished!
2023.07.11 22:39:36.918 Test fail!
Check account status

2023.07.11 22:41:56.422 Start testing servers...
2023.07.11 22:41:58.924 Servers test finished!
2023.07.11 22:41:58.927 Test fail!

Error connecting to server !

[Valdemaras]

i am experiencing this error as well when trying to log in. username is jurgs2007. using my phone hotspot, as my mr1100 is the device that i am attempting to repair.

2023.07.11 22:39:34.418 Start testing servers...
2023.07.11 22:39:36.910 Servers test finished!
2023.07.11 22:39:36.918 Test fail!
Check account status

2023.07.11 22:41:56.422 Start testing servers...
2023.07.11 22:41:58.924 Servers test finished!
2023.07.11 22:41:58.927 Test fail!

Error connecting to server !

Are you able to connect when MR1100 is disconnected from pc or still same message?

[jurgs2007]

Are you able to connect when MR1100 is disconnected from pc or still same message?

Even when it is disconnected. Also when I attempt to connect device it won’t even recognize the mr1100 when plugged in via usb or Ethernet.

[Valdemaras]

Even when it is disconnected. Also when I attempt to connect device it won’t even recognize the mr1100 when plugged in via usb or Ethernet.

No blocks on you on our side therefore a problem is somewhere on yours. Try disabling the firewall and antivirus software temporarily while trying to log in/unlock. The connection won't work if you use a proxy or connect from VPN. If none of these things helped then only using different internet connection methods may help.

[jurgs2007]

No blocks on you on our side therefore a problem is somewhere on yours. Try disabling the firewall and antivirus software temporarily while trying to log in/unlock. The connection won't work if you use a proxy or connect from VPN. If none of these things helped then only using different internet connection methods may help.

I have been able to successfully connect to the server, but I still cannot get the client to detect the modem. Have tried it connected both via usb and Ethernet.

[Vincentas]

I have been able to successfully connect to the server, but I still cannot get the client to detect the modem. Have tried it connected both via usb and Ethernet.

What modem model you are trying to detect?

[jurgs2007]

What modem model you are trying to detect?

Netgear mr1100. I tried plugging into the usb-c charging port and it finally worked. I thought I was supposed to plug into the regular usb port. Finally got it all taken care of! Thanks for the help.

[Vincentas]

Netgear mr1100. I tried plugging into the usb-c charging port and it finally worked. I thought I was supposed to plug into the regular usb port. Finally got it all taken care of! Thanks for the help.

Thank you for good news.

[daniziz]

Hello All,

Same problem here, purchased 4 credits for FRP unlock and unable to check login:

2023.09.23 19:04:04.853 Start testing servers...
2023.09.23 19:04:07.108 Servers test finished!
2023.09.23 19:04:07.112 Test fail!​

Error connecting to server !

username: daniziz

Please help!

BR

[artzcraft3]

Same issues here. I have tried everything previously suggested with no firewalls, no vpn, several different types of connections and computers and still.... nothing

Error connecting to server !

Username: artzcraft3

I purchased 29 credit so I feel like I've been scammed. Please help?

[daniziz]

Hello All,

Same problem here, purchased 4 credits for FRP unlock and unable to check login:

2023.09.23 19:04:04.853 Start testing servers...
2023.09.23 19:04:07.108 Servers test finished!
2023.09.23 19:04:07.112 Test fail!​

Error connecting to server !

username: daniziz

Please help!

BR

I worked today, and removed FRP on my huawei mediapad t3 10.

10/10 thanks!