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  • jasnochytron
    started a topic Error code 62

    Error code 62

    Hi, I tried to unlock Globesurfer Icon 7.2 but I have a problem. If I am connect to internet using this modem DC Unlocker doesn't detect the card, and if I put the other sim, close all applications relating to the modem and try to unlock it it posts this error message:

    Unlocking, please wait ...

    Error connecting to server !

    (error code 62)

    Does it mean that in order to unlock it I have to have another internet connection active at the time?

    Thanks

    Petr

  • Valdemaras
    replied
    Originally posted by rnuzzo View Post
    Is possible a refund?
    Yes, refund now completed.

    Leave a comment:


  • rnuzzo
    replied
    Is possible a refund?

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by rnuzzo View Post
    Hi all help me,i tried all possible way

    DC - Unlocker 2 Client 1.00.1429

    Detecting modem :

    selection :
    manufacturer - Huawei modems
    model - Auto detect (recommended)

    Found Applications port COM3

    Found modem : E5575s-210
    Model : Huawei AuthVer 4 modem (New)
    IMEI : 866887022587383
    Serial NR. : E9RDW16412000416
    Firmware : 21.317.01.01.12
    Dashboard version : WEBUI_17.100.06.10.12_MRE5
    Web UI version : WEBUI_17.100.06.10.12_MRE5
    SIM Lock status : Locked (Card Lock)
    Wrong codes entered : 3 (unlock attempts left : 7)

    ================================================== =================

    Check account status

    User : rnuzzo
    Credits left : 7

    Activated features:

    Software debugger

    Unlock Huawei AuthVer 4 modem (New) (866887022587383) cost 7 cr

    ================================================== =================

    Unlocking, please wait ...

    Error connecting to server !

    Error code 62

    unlock failed !

    ================================================== =================

    Check account status

    User : rnuzzo
    Credits left : 7

    Activated features:

    Software debugger

    Unlock Huawei AuthVer 4 modem (New) (866887022587383) cost 7 cr

    ================================================== =================

    ================================================== =================

    DC - Unlocker 2 Client 1.00.1429

    Detecting modem :

    selection :
    manufacturer - Huawei modems
    model - Huawei AuthVer 4 modem (New)

    Selected Applications port COM3

    Found modem : E5575s-210
    Model : Huawei AuthVer 4 modem (New)
    IMEI : 866887022587383
    Serial NR. : E9RDW16412000416
    Firmware : 21.317.01.01.12
    Dashboard version : WEBUI_17.100.06.10.12_MRE5
    Web UI version : WEBUI_17.100.06.10.12_MRE5
    SIM Lock status : Locked (Card Lock)
    Wrong codes entered : 3 (unlock attempts left : 7)
    Your device isn't even supported.

    Leave a comment:


  • rnuzzo
    replied
    Wont'work

    Username: rnuzzo
    Static ip : 2.226.159.119

    Leave a comment:


  • rnuzzo
    replied
    Hi all help me,i tried all possible way

    DC - Unlocker 2 Client 1.00.1429

    Detecting modem :

    selection :
    manufacturer - Huawei modems
    model - Auto detect (recommended)

    Found Applications port COM3

    Found modem : E5575s-210
    Model : Huawei AuthVer 4 modem (New)
    IMEI : 866887022587383
    Serial NR. : E9RDW16412000416
    Firmware : 21.317.01.01.12
    Dashboard version : WEBUI_17.100.06.10.12_MRE5
    Web UI version : WEBUI_17.100.06.10.12_MRE5
    SIM Lock status : Locked (Card Lock)
    Wrong codes entered : 3 (unlock attempts left : 7)

    ================================================== =================

    Check account status

    User : rnuzzo
    Credits left : 7

    Activated features:

    Software debugger

    Unlock Huawei AuthVer 4 modem (New) (866887022587383) cost 7 cr

    ================================================== =================

    Unlocking, please wait ...

    Error connecting to server !

    Error code 62

    unlock failed !

    ================================================== =================

    Check account status

    User : rnuzzo
    Credits left : 7

    Activated features:

    Software debugger

    Unlock Huawei AuthVer 4 modem (New) (866887022587383) cost 7 cr

    ================================================== =================

    ================================================== =================

    DC - Unlocker 2 Client 1.00.1429

    Detecting modem :

    selection :
    manufacturer - Huawei modems
    model - Huawei AuthVer 4 modem (New)

    Selected Applications port COM3

    Found modem : E5575s-210
    Model : Huawei AuthVer 4 modem (New)
    IMEI : 866887022587383
    Serial NR. : E9RDW16412000416
    Firmware : 21.317.01.01.12
    Dashboard version : WEBUI_17.100.06.10.12_MRE5
    Web UI version : WEBUI_17.100.06.10.12_MRE5
    SIM Lock status : Locked (Card Lock)
    Wrong codes entered : 3 (unlock attempts left : 7)

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by josephpugh View Post
    I am also getting error code 62 what to do?
    Check adapter binding settings https://www.dc-unlocker.com/adapter-binding-settings

    If adapters do not solve connection problem check metrics:
    control panel > network and internet > network connections > Right click on your device that you want to unlock connection > Properties > Internet protocol (TCP/IPv4) > Properties > Advanced > IP settings > Uncheck "Automatic metric". Set Interface metric as "5". OK > OK > OK

    Leave a comment:


  • josephpugh
    replied
    I am also getting error code 62 what to do?
    Resource : http://www.crunchytricks.com/2018/05...lock-tool.html
    Last edited by josephpugh; 2019-05-15, 06:41 PM.

    Leave a comment:


  • zedd71
    replied
    Originally posted by Valdemaras View Post

    There are no blocks on this dongle on our side, therefore problem somewhere on yours. Disconnect modem/router if there is any connected for unlock, Try disabling firewall and antivirus software temporary while trying to log in/unlock. Connection won't work if you use proxy or connect from VPN. If none of these things helped then only using different internet connection method may help.
    Thank you for your time and support. I just checked with the application and the problem magicaly dissapeared. I could check the account status and access support, I could not do either. I am in the process of renewing support.

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by zedd71 View Post

    Hello, dongle ID is: 0002E86C

    I still need to renew dongle support for at least one year, I trying to find the way since I am in Cuba and need someone in the ouside world.
    There are no blocks on this dongle on our side, therefore problem somewhere on yours. Disconnect modem/router if there is any connected for unlock, Try disabling firewall and antivirus software temporary while trying to log in/unlock. Connection won't work if you use proxy or connect from VPN. If none of these things helped then only using different internet connection method may help.

    Leave a comment:


  • zedd71
    replied
    Originally posted by Valdemaras View Post

    What is your Vygis dongle id please?
    Hello, dongle ID is: 0002E86C

    I still need to renew dongle support for at least one year, I trying to find the way since I am in Cuba and need someone in the ouside world.

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by zedd71 View Post
    Hello, I use Vygis box with dc-unlocker activated on it. I am getting the following while checking dongle status: Error connecting to server !
    I am sure application is not being blocked on my computer.

    Best regards.
    What is your Vygis dongle id please?

    Leave a comment:


  • zedd71
    replied
    Hello, I use Vygis box with dc-unlocker activated on it. I am getting the following while checking dongle status: Error connecting to server !
    I am sure application is not being blocked on my computer.

    Best regards.

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by sheinpaing View Post
    my account is not working
    You may be banned for spamming. We can't help with 0 details.

    Leave a comment:


  • sheinpaing
    replied
    my account is not working

    Leave a comment:

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