Error code 62

[jasnochytron]

Hi, I tried to unlock Globesurfer Icon 7.2 but I have a problem. If I am connect to internet using this modem DC Unlocker doesn't detect the card, and if I put the other sim, close all applications relating to the modem and try to unlock it it posts this error message:

Unlocking, please wait ...

Error connecting to server !

(error code 62)

Does it mean that in order to unlock it I have to have another internet connection active at the time?

Thanks

Petr

[Valdemaras]

Is possible a refund?

Yes, refund now completed.

[rnuzzo]

Is possible a refund?

[Valdemaras]

Hi all help me,i tried all possible way

DC - Unlocker 2 Client 1.00.1429

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM3

Found modem : E5575s-210
Model : Huawei AuthVer 4 modem (New)
IMEI : 866887022587383
Serial NR. : E9RDW16412000416
Firmware : 21.317.01.01.12
Dashboard version : WEBUI_17.100.06.10.12_MRE5
Web UI version : WEBUI_17.100.06.10.12_MRE5
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 3 (unlock attempts left : 7)

================================================== =================

Check account status

User : rnuzzo
Credits left : 7

Activated features:

Software debugger

Unlock Huawei AuthVer 4 modem (New) (866887022587383) cost 7 cr

================================================== =================

Unlocking, please wait ...

Error connecting to server !

Error code 62

unlock failed !

================================================== =================

Check account status

User : rnuzzo
Credits left : 7

Activated features:

Software debugger

Unlock Huawei AuthVer 4 modem (New) (866887022587383) cost 7 cr

================================================== =================

================================================== =================

DC - Unlocker 2 Client 1.00.1429

Detecting modem :

selection :
manufacturer - Huawei modems
model - Huawei AuthVer 4 modem (New)

Selected Applications port COM3

Found modem : E5575s-210
Model : Huawei AuthVer 4 modem (New)
IMEI : 866887022587383
Serial NR. : E9RDW16412000416
Firmware : 21.317.01.01.12
Dashboard version : WEBUI_17.100.06.10.12_MRE5
Web UI version : WEBUI_17.100.06.10.12_MRE5
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 3 (unlock attempts left : 7)

Your device isn't even supported.

[rnuzzo]

Wont'work

Username: rnuzzo
Static ip : 2.226.159.119

[rnuzzo]

Hi all help me,i tried all possible way

DC - Unlocker 2 Client 1.00.1429

Detecting modem :

selection :
manufacturer - Huawei modems
model - Auto detect (recommended)

Found Applications port COM3

Found modem : E5575s-210
Model : Huawei AuthVer 4 modem (New)
IMEI : 866887022587383
Serial NR. : E9RDW16412000416
Firmware : 21.317.01.01.12
Dashboard version : WEBUI_17.100.06.10.12_MRE5
Web UI version : WEBUI_17.100.06.10.12_MRE5
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 3 (unlock attempts left : 7)

================================================== =================

Check account status

User : rnuzzo
Credits left : 7

Activated features:

Software debugger

Unlock Huawei AuthVer 4 modem (New) (866887022587383) cost 7 cr

================================================== =================

Unlocking, please wait ...

Error connecting to server !

Error code 62

unlock failed !

================================================== =================

Check account status

User : rnuzzo
Credits left : 7

Activated features:

Software debugger

Unlock Huawei AuthVer 4 modem (New) (866887022587383) cost 7 cr

================================================== =================

================================================== =================

DC - Unlocker 2 Client 1.00.1429

Detecting modem :

selection :
manufacturer - Huawei modems
model - Huawei AuthVer 4 modem (New)

Selected Applications port COM3

Found modem : E5575s-210
Model : Huawei AuthVer 4 modem (New)
IMEI : 866887022587383
Serial NR. : E9RDW16412000416
Firmware : 21.317.01.01.12
Dashboard version : WEBUI_17.100.06.10.12_MRE5
Web UI version : WEBUI_17.100.06.10.12_MRE5
SIM Lock status : Locked (Card Lock)
Wrong codes entered : 3 (unlock attempts left : 7)

[Valdemaras]

I am also getting error code 62 what to do?

Check adapter binding settings https://www.dc-unlocker.com/adapter-binding-settings

If adapters do not solve connection problem check metrics:
control panel > network and internet > network connections > Right click on your device that you want to unlock connection > Properties > Internet protocol (TCP/IPv4) > Properties > Advanced > IP settings > Uncheck "Automatic metric". Set Interface metric as "5". OK > OK > OK

[josephpugh]

I am also getting error code 62 what to do?
Resource : http://www.crunchytricks.com/2018/05...lock-tool.html

[zedd71]

There are no blocks on this dongle on our side, therefore problem somewhere on yours. Disconnect modem/router if there is any connected for unlock, Try disabling firewall and antivirus software temporary while trying to log in/unlock. Connection won't work if you use proxy or connect from VPN. If none of these things helped then only using different internet connection method may help.

Thank you for your time and support. I just checked with the application and the problem magicaly dissapeared. I could check the account status and access support, I could not do either. I am in the process of renewing support.

[Valdemaras]

Hello, dongle ID is: 0002E86C

I still need to renew dongle support for at least one year, I trying to find the way since I am in Cuba and need someone in the ouside world.

There are no blocks on this dongle on our side, therefore problem somewhere on yours. Disconnect modem/router if there is any connected for unlock, Try disabling firewall and antivirus software temporary while trying to log in/unlock. Connection won't work if you use proxy or connect from VPN. If none of these things helped then only using different internet connection method may help.

[zedd71]

What is your Vygis dongle id please?

Hello, dongle ID is: 0002E86C

I still need to renew dongle support for at least one year, I trying to find the way since I am in Cuba and need someone in the ouside world.

[Valdemaras]

Hello, I use Vygis box with dc-unlocker activated on it. I am getting the following while checking dongle status: Error connecting to server !
I am sure application is not being blocked on my computer.

Best regards.

What is your Vygis dongle id please?

[zedd71]

Hello, I use Vygis box with dc-unlocker activated on it. I am getting the following while checking dongle status: Error connecting to server !
I am sure application is not being blocked on my computer.

Best regards.

[Valdemaras]

my account is not working

You may be banned for spamming. We can't help with 0 details.

[sheinpaing]

my account is not working