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  • Valdemaras
    replied
    Originally posted by xukca View Post
    Hello, guys! I got error 3-4 times before i managed to uninstall all the software that was interacting with dc-unlocker. Now i guess my account is blocked because when i try to unlock i get this error:
    ==================================================

    Unlocking, please wait ...

    Error connecting to server !

    Error code 62

    unlock failed !

    ==================================================

    And when i try checking my account status i get this error:
    ==================================================

    Check account status

    Error connecting to server !

    ==================================================

    Dongle ID: 0001239C

    Thank you in advance!
    Your computer runs usb activity scanning/sharing service, therefore you got blocked. You must remove such service/software from computer before using DC-unlocker otherwise you will get blocked again.
    Block now removed. If you do not know what service/software on your machine causes this then can only suggest to use dc-unlocker from another pc. Note: receiving multiple blocks for same reason may end up with a permanent block.

    Leave a comment:


  • xukca
    replied
    Hello, guys! I got error 3-4 times before i managed to uninstall all the software that was interacting with dc-unlocker. Now i guess my account is blocked because when i try to unlock i get this error:
    ==================================================

    Unlocking, please wait ...

    Error connecting to server !

    Error code 62

    unlock failed !

    ==================================================

    And when i try checking my account status i get this error:
    ==================================================

    Check account status

    Error connecting to server !

    ==================================================

    Dongle ID: 0001239C

    Thank you in advance!

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by sachi.zigo View Post
    Im getting "faild to get support area link" message when i click access support area button.
    when check login click i get "access denied ( for dongle sharing )" message?
    why is that? Please help me.
    i have never shared dongle with any software.
    but i have installed some screen sharing software s for some other uses. what can i do?
    DONGLE ID: 013242EE

    ================================================== =================

    Unlocking, please wait ...

    Error connecting to server !

    Error code 62

    unlock failed !

    ================================================== =================

    Check account status

    Error connecting to server !

    ================================================== =================
    Your computer runs usb activity scanning/sharing service, therefore you got blocked. You must remove such service/software from computer before using DC-unlocker otherwise you will get blocked again.
    Block now removed. If you do not know what service/software on your machine causes this then can only suggest to use dc-unlocker from another pc. Note: receiving multiple blocks for same reason may end up with a permanent block.

    Leave a comment:


  • sachi.zigo
    replied
    Im getting "faild to get support area link" message when i click access support area button.
    when check login click i get "access denied ( for dongle sharing )" message?
    why is that? Please help me.
    i have never shared dongle with any software.
    but i have installed some screen sharing software s for some other uses. what can i do?
    DONGLE ID: 013242EE

    ================================================== =================

    Unlocking, please wait ...

    Error connecting to server !

    Error code 62

    unlock failed !

    ================================================== =================

    Check account status

    Error connecting to server !

    ================================================== =================
    Last edited by sachi.zigo; 2021-03-21, 11:59 AM.

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by carloslopez View Post
    Hi, i have a problem:

    User name: carloslopez

    Unlocking, please wait ...

    Error connecting to server !

    Error code 62

    unlock failed !
    No blocks on you on our side, therefore problem somewhere on yours. Disconnect modem/router if there is any connected for unlock, Try disabling firewall and antivirus software temporary while trying to log in/unlock. Connection won't work if you use proxy or connect from VPN. If none of these things helped then only using different internet connection method may help.

    Leave a comment:


  • carloslopez
    replied
    Hi, i have a problem:

    User name: carloslopez

    Unlocking, please wait ...

    Error connecting to server !

    Error code 62

    unlock failed !

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by timmah_1977 View Post

    Thanks for your reply, Valdemaras.

    The DC-Unlocker server went down shortly after this post as reported by another error in the client.

    Once the server came back up, I was able to proceed with the unlock.
    Cheers, thank you for the feedback and update on the situation

    Leave a comment:


  • timmah_1977
    replied
    Originally posted by Valdemaras View Post

    Are you able to log into server when 312U is disconnected from pc?
    Thanks for your reply, Valdemaras.

    The DC-Unlocker server went down shortly after this post as reported by another error in the client.

    Once the server came back up, I was able to proceed with the unlock.

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by timmah_1977 View Post
    Hi,

    I am experiencing trouble trying to unlock the following:

    ════════════════════════

    DC - Unlocker 2 Client 1.00.1431

    Detecting modem :

    selection :
    manufacturer - SierraWireless/NETGEAR
    model - Auto detect (recommended)

    Found Applications port COM5
    Found Diagnostics port COM6

    Found modem : AirCard 312U
    Model : AirCard 312U
    IMEI : 351X2804X239X03
    Serial NR. : C9X17X108X812
    Firmware : N2_0_8_5AP
    Voice feature : disabled
    SIM Lock status : Locked (PH-NET PIN)

    ════════════════════════

    I just purchased 10 credits to unlock it.

    My username is timmah1977

    My IP is 106.68.1.103.

    When I attempt the unlock I get:

    ════════════════════════
    Unlocking, please wait ...

    Error connecting to server !

    Error code 62

    unlock failed !

    ════════════════════════

    When I try to check my account I get:
    ════════════════════════
    Check account status

    Error connecting to server !

    ════════════════════════

    Are you able to assist?

    My internet connection is fine. I am not using a proxy or VPN at all.
    Are you able to log into server when 312U is disconnected from pc?

    Leave a comment:


  • timmah_1977
    replied
    Hi,

    I am experiencing trouble trying to unlock the following:

    ════════════════════════

    DC - Unlocker 2 Client 1.00.1431

    Detecting modem :

    selection :
    manufacturer - SierraWireless/NETGEAR
    model - Auto detect (recommended)

    Found Applications port COM5
    Found Diagnostics port COM6

    Found modem : AirCard 312U
    Model : AirCard 312U
    IMEI : 351X2804X239X03
    Serial NR. : C9X17X108X812
    Firmware : N2_0_8_5AP
    Voice feature : disabled
    SIM Lock status : Locked (PH-NET PIN)

    ════════════════════════

    I just purchased 10 credits to unlock it.

    My username is timmah1977

    My IP is 106.68.1.103.

    When I attempt the unlock I get:

    ════════════════════════
    Unlocking, please wait ...

    Error connecting to server !

    Error code 62

    unlock failed !

    ════════════════════════

    When I try to check my account I get:
    ════════════════════════
    Check account status

    Error connecting to server !

    ════════════════════════

    Are you able to assist?

    My internet connection is fine. I am not using a proxy or VPN at all.

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by redpig View Post

    so how can i unlock it without internet connection...............................
    big problem
    If you can not fix your internet connection priority by given solutions you won't be able to unlock it.

    Leave a comment:


  • redpig
    replied
    Originally posted by Valdemaras View Post

    You can only try to disconnect your modem that you use for internet and then detect router you want to unlock.
    so how can i unlock it without internet connection...............................
    big problem

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by redpig View Post

    local internet modem and huawei b970b to unlock
    with default setting 192.168.1.1 those two,and i changed b970b to 192.168.0.1
    You can only try to disconnect your modem that you use for internet and then detect router you want to unlock.

    Leave a comment:


  • redpig
    replied
    Originally posted by Valdemaras View Post

    It seems there are multiple routers/modems connected to pc?
    local internet modem and huawei b970b to unlock
    with default setting 192.168.1.1 those two,and i changed b970b to 192.168.0.1

    Leave a comment:


  • Valdemaras
    replied
    Originally posted by redpig View Post

    done all those setting,but not luck
    dc told me can't connect to server,i can't check my account neither,said not connect to server


    now i can check my account info,but .....
    DC - Unlocker 2 Client 1.00.1431

    Detecting modem :

    selection :
    manufacturer - Huawei modems
    model - Auto detect (recommended)

    sorry, this modem not supported !
    It seems there are multiple routers/modems connected to pc?

    Leave a comment:

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