I bought 4 credits and the payment went well. I have a screenshot of the website telling me that my account ('eddvzg') now has a credit amount of: 4
But when I tried to use HCU software it fails with the message: 'Insufficient credits!'
May be because I tried something around 3 times until I decided to use PayPal and everything went correct. Maybe I had to try to create a NEW user :/
Can someone please check and transfer the credits. I have the user and password and everything looks great except that it has 0 credits.
Or can I get a refund to try with a different account?
First time using the service. Please.
OMPtiC7.png
But when I tried to use HCU software it fails with the message: 'Insufficient credits!'
May be because I tried something around 3 times until I decided to use PayPal and everything went correct. Maybe I had to try to create a NEW user :/
Can someone please check and transfer the credits. I have the user and password and everything looks great except that it has 0 credits.
Or can I get a refund to try with a different account?
First time using the service. Please.
OMPtiC7.png
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