Refund please

[aeiana33]

Hi, I tried to unlock my Huawei P10 in several ways, I tried anyway and following all the manuals.
It does not recognize me credentials in the application and does not recognize the device. I have tried other computers and changed usb cable if that was the problem.
I wish I could recover my € 10 for the credits purchased (sorry for the inconvenience).
Thank you



User : aeiana33
Credits left : 10

[Valdemaras]

There is no such username as aeiana33
Device can be detected only when it appears correctly in device manager as explained/shown in tutorials.

[aeiana33]

Sorry, the user name is "Ariana33"
The device appears in device manager, Hisuite detect and connect correctly.
I follow the tutorials step by step but I can't connect my phone.

[Valdemaras]

Refund now completed, if hisuite detects it, it means it is definitely in wrong mode. "device appears in device manager" doesn't mean it appears correctly.

[aeiana33]

Thank you and I'm sorry for the inconvenience...