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Refund Request: Netgear M6 Pro

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  • Refund Request: Netgear M6 Pro

    Hi, I bought credits believing the Netgear M6 Pro could be IMEI repaired but discovered the model (6550) is too new still. I guessing you plan on supporting it at some point, but could I get refunded the points so I can wait until you do add support? Thanks

  • #2
    Please let us know your software user name. Also, were you able to detect your unit on DC-unlocker? If so, could you share detection info of it please, or at least a firmware version from detection, we would be able to check more remotely then.
    >>Free Octohide VPN for Android, find it on Google Play Here<<

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    • #3
      Hey Valdemaras, my software user name is bhill89. I was able to detect my unit. Here's the info:

      DC - Unlocker 2 Client 1.00.1442

      Detecting modem :

      selection :
      manufacturer - SierraWireless/NETGEAR
      model - Auto detect (recommended)

      Interface : 192.168.1.1
      Found modem : MR6550
      IMEI :
      Serial NR. :
      Firmware : NTGX65_12.01.13.00
      SIM Lock status : unlocked

      Thanks!​

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      • #4
        Originally posted by bhill89 View Post
        Hey Valdemaras, my software user name is bhill89. I was able to detect my unit. Here's the info:

        DC - Unlocker 2 Client 1.00.1442

        Detecting modem :

        selection :
        manufacturer - SierraWireless/NETGEAR
        model - Auto detect (recommended)

        Interface : 192.168.1.1
        Found modem : MR6550
        IMEI :
        Serial NR. :
        Firmware : NTGX65_12.01.13.00
        SIM Lock status : unlocked

        Thanks!​
        Indeed, this version is not supported, and a refund request has been already forwarded, refund may take up to 2 work days to reach you.
        >>Free Octohide VPN for Android, find it on Google Play Here<<

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        • #5
          Thanks for the speedy replies and understanding! Do you plan on supporting that version eventually?

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          • #6
            Originally posted by bhill89 View Post
            Thanks for the speedy replies and understanding! Do you plan on supporting that version eventually?
            We will see what we can do, but for some models like M2, there are just no viable ways of servicing the unit.
            >>Free Octohide VPN for Android, find it on Google Play Here<<

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