Refund Request

[Vincentas]

OK so which driver is it supposed to be for the Huawei P10 plus? I installed all the drivers at the time and everything was recognised. Only *after* using DC Phoenix did the drivers stop being recognised.

This driver is no a phone driver. Please install drivers for the device with question mark.

[aranfielder]

OK so which driver is it supposed to be for the Huawei P10 plus? I installed all the drivers at the time and everything was recognised. Only *after* using DC Phoenix did the drivers stop being recognised.

[Vincentas]

It is not missing the drivers. The drivers are there and were working fine before trying to enable testpoint. It no longer recognises the device.

Device has question mark near it, means it is missing drivers. Need to install/update drivers for this device.

[aranfielder]

It is not missing the drivers. The drivers are there and were working fine before trying to enable testpoint. It no longer recognises the device.

[Vincentas]

It is missing drivers. Need to install drivers for this device.

[aranfielder]

image.pngimage.png

Shows under Other Devides as "USB SER".

[Vincentas]

Already tried, as the phone is bricked, it can no longer detect the phone at all.

Which part of device manager you see phone now? What is written exactly? Could you attach screenshot?

[aranfielder]

Already tried, as the phone is bricked, it can no longer detect the phone at all.

[Vincentas]

You should try to disable testpoint: https://www.dc-unlocker.com/dcphoeni...ware-testpoint

[aranfielder]

Username: aranfielder

Purchased 4 credits for €4 to use DC Unlocker for a Huawei P10 Plus. It then referred me to HCU and then DC Phoenix to put it into testpoint mode. I paid the further €19 to do this. Total request is €23.

It failed to enable testpoint mode and bricked the phone. It no longer turns on and the PC only detects is at USB-SER in driver management. From what I'm seeing online, that's it. It dead.