Locked account.

[Gintas]

Hi
My account (huawei12) is locked...
Can someone please unlock?

Thanks

Peter

There must be an unblock link sent to your email address. Please check it, click on unblock link and your account will be unblocked.
Check in spam box or junkmail.

If still cannot find unblock link, please write me what email address you are checking (better in private message).

[Gintas]

Hi Vincentas

I believe my access is denied as well

Username: Klam82
10 Credits

Can you please unlock?
Cheers

PS I'm not sure if I have winpcap to uninstall. How do I locate network scanner software and its drivers (WinPcap driver npf.sys) to uninstall?

Uninstall network scanner software and its drivers (WinPcap driver npf.sys) and try again. Now you are unblocked, but if you will not uninstall you will be blocked again.

[Gerbal]

Uninstall network scanner software and its drivers (WinPcap driver npf.sys) and try again. Now you are unblocked, but if you will not uninstall you will be blocked again.

Thanks for the quick reply Gintas. I haven't found any network Scanner software (new laptop) but I found a driver npfs.sys. Is that the same? If so, I'll delete it before trying to login again

[Gintas]

Thanks for the quick reply Gintas. I haven't found any network Scanner software (new laptop) but I found a driver npfs.sys. Is that the same? If so, I'll delete it before trying to login again

No, do not delete this file. Its a windows system file.

If you are sure there are no WinPcap installed or npf.sys does not exist on your computer, then try again to connect.

[Gerbal]

No, do not delete this file. Its a windows system file.

If you are sure there are no WinPcap installed or npf.sys does not exist on your computer, then try again to connect.

Thanks Gintas.

I tried again today and finally managed to login, then tried to unlock before I got the following error:

Error connecting to server !

(error code 62)

Error connecting to server !

As per other posts, I closed the program and started again. But now I'm just getting:

Error connecting to server !


Can you please advise me how to proceed now?

Thanks
Gerbal

[Vincentas]

Thanks Gintas.

I tried again today and finally managed to login, then tried to unlock before I got the following error:

Error connecting to server !

(error code 62)

Error connecting to server !

As per other posts, I closed the program and started again. But now I'm just getting:

Error connecting to server !


Can you please advise me how to proceed now?

Thanks
Gerbal

Here is no block and all servers are working.
You should check, if the firewall or other software is not blocking the connection. Check, if you have internet conenction at unlock time. Try to use other connection type or other computer.