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I have worked so hard on this with no success. No matter what I tried, I could not get my Windows 8 computer to recognize the MiFi 5792. I never saw anything for Novatel listed in the Device Manager. I got a little further with an old Windows XP computer. It actually installed the drivers and I saw various things listed. At one point there were a few things listed under Ports, and one listed under "Other." However, they disappeared and it went back to just one item for Novatel listed under ports. I even got the dc-unlocker program to detect the modem, but then, it wouldn't let me click unlock. That was grayed out. (I had to work a bit to get the computer on the Internet. Then, I did get my account and credits verified, but the only button available under unlocking was to disable the ports. I clicked it, and all of the Novatel entries under ports, excepr one, disappeared and I couldn't get them back. Nor could I ever get the modem detected again.)
I did find a utility on the Novatel site that installed drivers and updated the software on the modem. I did that, because I thought that at least I'd have the drivers installed. I did that before my first success in getting the modem detected. ) I did also turn off the USB tethering before I plugged the modem into the computer.
I tried adding devices under the Device manager on my computer. I tried navigation to the driver files downloaded from your site. They never worked or installed any new hardware, though, so I may not have used them correctly.
Do you have any suggestions?
I did find a utility on the Novatel site that installed drivers and updated the software on the modem. I did that, because I thought that at least I'd have the drivers installed. I did that before my first success in getting the modem detected. ) I did also turn off the USB tethering before I plugged the modem into the computer.
I tried adding devices under the Device manager on my computer. I tried navigation to the driver files downloaded from your site. They never worked or installed any new hardware, though, so I may not have used them correctly.
Do you have any suggestions?
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