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option gtm382 mo0401 - cannot unlock: error code 72

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  • option gtm382 mo0401 - cannot unlock: error code 72

    I put modem card in laptop, all drivers installed ok
    I am Vygis dongle user, got credits and all, when trying to unlock, got message:

    NVitem not active
    Error code 72
    Unlock failed !

  • #2
    Originally posted by robbievanus View Post
    I put modem card in laptop, all drivers installed ok
    I am Vygis dongle user, got credits and all, when trying to unlock, got message:

    NVitem not active
    Error code 72
    Unlock failed !
    Hello, please use latest DC-unlocker software and if having problems be kind and provide full details, this will decrease time to locate problem .

    Comment


    • #3
      Originally posted by Valdemaras View Post
      Hello, please use latest DC-unlocker software and if having problems be kind and provide full details, this will decrease time to locate problem .
      I am using latest software 1.00.1233 , in log i got only: 2015.12.04 17:27:57 DETECT GTM 382 3545xxxxxxxxxx 1.7.0.0Hd LOCKED (PH-NET PIN)
      I replaced last 11 imei digits with an "x", all other details I already described in my first post:

      NVitem not active
      Error code 72
      Unlock failed !



      here is the text from dc-unlocker window:

      DC - Unlocker 2 Client 1.00.1233

      Detecting modem :

      selection :
      manufacturer - Option
      model - GTM 382

      Selected Applications port COM28
      Selected Diagnostics port COM30

      Found modem : GTM382
      Model : GTM 382
      IMEI : 3545xxxxxxxxxxx
      Serial NR. : PM298C92P5
      Firmware : 1.7.0.0Hd
      Compile date / time : Nov 26 2008 13:43:35
      Chipset : Qualcomm MSM7225
      NAND Flash : samsung_K5E1G13ACA
      SIM Lock status : Locked (PH-NET PIN)


      Comment


      • #4
        Originally posted by robbievanus View Post

        I am using latest software 1.00.1233 , in log i got only: 2015.12.04 17:27:57 DETECT GTM 382 3545xxxxxxxxxx 1.7.0.0Hd LOCKED (PH-NET PIN)
        I replaced last 11 imei digits with an "x", all other details I already described in my first post:

        NVitem not active
        Error code 72
        Unlock failed !



        here is the text from dc-unlocker window:

        DC - Unlocker 2 Client 1.00.1233

        Detecting modem :

        selection :
        manufacturer - Option
        model - GTM 382

        Selected Applications port COM28
        Selected Diagnostics port COM30

        Found modem : GTM382
        Model : GTM 382
        IMEI : 3545xxxxxxxxxxx
        Serial NR. : PM298C92P5
        Firmware : 1.7.0.0Hd
        Compile date / time : Nov 26 2008 13:43:35
        Chipset : Qualcomm MSM7225
        NAND Flash : samsung_K5E1G13ACA
        SIM Lock status : Locked (PH-NET PIN)

        If you still are having problems with this device, please contact us by live chat from web page.

        Comment

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