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option gtm382 mo0401 - cannot unlock: error code 72

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  • Vincentas
    replied
    Originally posted by robbievanus View Post

    I am using latest software 1.00.1233 , in log i got only: 2015.12.04 17:27:57 DETECT GTM 382 3545xxxxxxxxxx 1.7.0.0Hd LOCKED (PH-NET PIN)
    I replaced last 11 imei digits with an "x", all other details I already described in my first post:

    NVitem not active
    Error code 72
    Unlock failed !



    here is the text from dc-unlocker window:

    DC - Unlocker 2 Client 1.00.1233

    Detecting modem :

    selection :
    manufacturer - Option
    model - GTM 382

    Selected Applications port COM28
    Selected Diagnostics port COM30

    Found modem : GTM382
    Model : GTM 382
    IMEI : 3545xxxxxxxxxxx
    Serial NR. : PM298C92P5
    Firmware : 1.7.0.0Hd
    Compile date / time : Nov 26 2008 13:43:35
    Chipset : Qualcomm MSM7225
    NAND Flash : samsung_K5E1G13ACA
    SIM Lock status : Locked (PH-NET PIN)

    If you still are having problems with this device, please contact us by live chat from web page.

    Leave a comment:


  • robbievanus
    replied
    Originally posted by Valdemaras View Post
    Hello, please use latest DC-unlocker software and if having problems be kind and provide full details, this will decrease time to locate problem .
    I am using latest software 1.00.1233 , in log i got only: 2015.12.04 17:27:57 DETECT GTM 382 3545xxxxxxxxxx 1.7.0.0Hd LOCKED (PH-NET PIN)
    I replaced last 11 imei digits with an "x", all other details I already described in my first post:

    NVitem not active
    Error code 72
    Unlock failed !



    here is the text from dc-unlocker window:

    DC - Unlocker 2 Client 1.00.1233

    Detecting modem :

    selection :
    manufacturer - Option
    model - GTM 382

    Selected Applications port COM28
    Selected Diagnostics port COM30

    Found modem : GTM382
    Model : GTM 382
    IMEI : 3545xxxxxxxxxxx
    Serial NR. : PM298C92P5
    Firmware : 1.7.0.0Hd
    Compile date / time : Nov 26 2008 13:43:35
    Chipset : Qualcomm MSM7225
    NAND Flash : samsung_K5E1G13ACA
    SIM Lock status : Locked (PH-NET PIN)


    Leave a comment:


  • Valdemaras
    replied
    Originally posted by robbievanus View Post
    I put modem card in laptop, all drivers installed ok
    I am Vygis dongle user, got credits and all, when trying to unlock, got message:

    NVitem not active
    Error code 72
    Unlock failed !
    Hello, please use latest DC-unlocker software and if having problems be kind and provide full details, this will decrease time to locate problem .

    Leave a comment:


  • option gtm382 mo0401 - cannot unlock: error code 72

    I put modem card in laptop, all drivers installed ok
    I am Vygis dongle user, got credits and all, when trying to unlock, got message:

    NVitem not active
    Error code 72
    Unlock failed !
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