Option Icon 225 update error

[legrandse]

Hello,


I've downloaded the Option software to update my old Icon 225 (Orange branded) firmware but the process is stoped because "the device cannot be updated"

The device is unlocked.

Actual firmware : 2.5.13Hd
Firmware requested : 2.5.24Hd

I've activated the log file :

4.446: CCgHelper::RetrieveCardInfo, CgEnterExclusiveMode: OK.
4.446: Cg: CardGnome v1.0 (Unicode static library, loglevel=1)
4.446: Cg: Loading resources from resource 0x400000 (EXE)
4.462: Cg: Successfully loaded information for 59 cards
4.462: Cg: Listener thread started
4.462: Cg: New listener thread duty is 'Idle'
4.462: Cg: Notification window initialized
4.462: Cg: Checking actual state of the system at startup...
4.462: Cg: Card state has been silently set to CardStateStopped
4.478: Cg: No PCMCIA cards detected, rc=0xd
4.478: Cg: Found USB device with hardware ID [USB\ROOT_HUB&VID8086&PID27CA&REV0002,U SB\ROOT_HUB&VID8086&PID27CA,USB\ROOT_HUB], checking it...
4.478: Cg: Found USB device with hardware ID [USB\ROOT_HUB&VID8086&PID27C8&REV0002,U SB\ROOT_HUB&VID8086&PID27C8,USB\ROOT_HUB], checking it...
4.493: Cg: Found USB device with hardware ID [USB\ROOT_HUB&VID8086&PID27CB&REV0002,U SB\ROOT_HUB&VID8086&PID27CB,USB\ROOT_HUB], checking it...
4.493: Cg: Found USB device with hardware ID [USB\ROOT_HUB&VID8086&PID27C9&REV0002,U SB\ROOT_HUB&VID8086&PID27C9,USB\ROOT_HUB], checking it...
4.493: Cg: Found USB device with hardware ID [USB\ROOT_HUB20&VID8086&PID27CC&REV0002 ,USB\ROOT_HUB20&VID8086&PID27CC,USB\ROOT_H UB20], checking it...
4.493: Cg: Found USB device with hardware ID [USB\VID_0A5C&PID_2101&REV_0354,USB\VID_0A5 C&PID_2101], checking it...
4.493: Cg: Found USB device with hardware ID [USB\VID_0AC8&PID_C326&REV_0100,USB\VID_0AC 8&PID_C326], checking it...
4.493: Cg: Found USB device with hardware ID [USB\VID_0AC8&PID_C326&REV_0100&MI_00,U SB\VID_0AC8&PID_C326&MI_00], checking it...
4.493: Cg: Found USB device with hardware ID [USB\VID_0AF0&PID_6971&REV_0000,USB\VID_0AF 0&PID_6971], checking it...
4.493: Cg: DevNode 0xa18 status is 0x180600a, problem# is 0 (active)
4.524: Cg: Found PCI device with hardware ID [PCI\VEN_11AB&DEV_4354&SUBSYS_CA00144D& REV_13,PCI\VEN_11AB&DEV_4354&SUBSYS_CA0014 4D,PCI\VEN_11AB&DEV_4354&CC_020000,PCI\VEN _11AB&DEV_4354&CC_0200], checking it...
4.540: Cg: Found PCI device with hardware ID [PCI\VEN_8086&DEV_27C4&SUBSYS_CA00144D& REV_02,PCI\VEN_8086&DEV_27C4&SUBSYS_CA0014 4D,PCI\VEN_8086&DEV_27C9&CC_0C0300,PCI\VEN _8086&DEV_27C9&CC_0C03], checking it...
4.540: Cg: Found PCI device with hardware ID [PCI\VEN_8086&DEV_27CA&SUBSYS_CA00144D& REV_02,PCI\VEN_8086&DEV_27CA&SUBSYS_CA0014 4D,PCI\VEN_8086&DEV_27CA&CC_0C0300,PCI\VEN _8086&DEV_27CA&CC_0C03], checking it...
4.540: Cg: Found PCI device with hardware ID [PCI\VEN_8086&DEV_27CB&SUBSYS_CA00144D& REV_02,PCI\VEN_8086&DEV_27CB&SUBSYS_CA0014 4D,PCI\VEN_8086&DEV_27CB&CC_0C0300,PCI\VEN _8086&DEV_27CB&CC_0C03], checking it...
4.540: Cg: Found PCI device with hardware ID [PCI\VEN_8086&DEV_27CC&SUBSYS_CA00144D& REV_02,PCI\VEN_8086&DEV_27CC&SUBSYS_CA0014 4D,PCI\VEN_8086&DEV_27CC&CC_0C0320,PCI\VEN _8086&DEV_27CC&CC_0C03], checking it...
4.540: Cg: Found PCI device with hardware ID [PCI\VEN_8086&DEV_27D0&SUBSYS_CA00144D& REV_02,PCI\VEN_8086&DEV_27D0&SUBSYS_CA0014 4D,PCI\VEN_8086&DEV_27D0&CC_060400,PCI\VEN _8086&DEV_27D0&CC_0604], checking it...
4.556: Cg: Found PCI device with hardware ID [PCI\VEN_8086&DEV_27D4&SUBSYS_CA00144D& REV_02,PCI\VEN_8086&DEV_27D4&SUBSYS_CA0014 4D,PCI\VEN_8086&DEV_27D4&CC_060400,PCI\VEN _8086&DEV_27D4&CC_0604], checking it...
4.556: Cg: Found PCI device with hardware ID [PCI\VEN_8086&DEV_27D8&SUBSYS_CA00144D& REV_02,PCI\VEN_8086&DEV_27D8&SUBSYS_CA0014 4D,PCI\VEN_8086&DEV_27D8&CC_040300,PCI\VEN _8086&DEV_27D8&CC_0403], checking it...
4.556: Cg: Found PCI device with hardware ID [PCI\VEN_8086&DEV_27DA&SUBSYS_CA00144D& REV_02,PCI\VEN_8086&DEV_27DA&SUBSYS_CA0014 4D,PCI\VEN_8086&DEV_27DA&CC_0C0500,PCI\VEN _8086&DEV_27DA&CC_0C05], checking it...
4.556: Cg: ------------------------------------------------------------------------------------------------------
4.556: Cg: Supported card Racer72 detected with hardware ID [USB\VID_0AF0&PID_6971&REV_0000] & devnode 0xa18
4.556: Cg: ------------------------------------------------------------------------------------------------------
4.556: Cg: Modem detection method is set to ModemDetMethodDefaultPolling
4.556: Cg: Application port detection method is set to AppPortDetMethodDefaultPolling
4.556: Cg: Application2 port detection method is set to AppPortDetMethodDefaultPolling
4.556: Cg: Debug port detection method is set to DbgPortDetMethodDefaultPolling
4.556: Cg: Card state changed to Starting
4.556: Cg: Detection timeout timer started with 300000 msec timeout
4.556: Cg: Polling timer started with 1 sec frequency
4.556: Cg: This card has a modem device and has a WWAN NIC device
4.556: Cg: This card has a primary application port
4.556: Cg: Searching for modem [GlobeTrotter] with parent 0xa18
4.571: Cg: Checking modem #0 [GlobeTrotter HSxPA - Modem Interface]
4.571: Cg: DevNode 0x1384 status is 0x180600a, problem# is 0 (active)
4.587: Cg: Corresponding modem GlobeTrotter HSxPA - Modem Interface found with devnode 0x1384
4.587: Cg: Searching for port [Application Interface] with parent 0xa18
4.602: Cg: Checking port #0 [GlobeTrotter HSxPA - Application Interface (COM4)]
4.602: Cg: DevNode 0x12f4 status is 0x180600a, problem# is 0 (active)
4.602: Cg: Corresponding application port found on \\.\COM4 with devnode 0x12f4
4.602: Cg: Final port could be opened successfully
4.618: Cg: This card has NO smart card reader device
4.618: Cg: Searching for network adapter [GlobeTrotter] with parent 0xa18
4.649: Cg: Checking network adapter #0 [Carte Microsoft ISATAP]
4.712: Cg: Checking network adapter #1 [Carte Microsoft ISATAP]
4.758: Cg: Checking network adapter #2 [Carte Microsoft ISATAP]
4.774: Cg: Checking network adapter #3 [Carte Microsoft ISATAP]
4.790: Cg: Checking network adapter #4 [Carte Microsoft ISATAP]
4.852: Cg: Checking network adapter #5 [WAN Miniport (IKEv2)]
4.883: Cg: Checking network adapter #6 [Microsoft Teredo Tunneling Adapter]
4.914: Cg: Checking network adapter #7 [Miniport WAN (L2TP)]
4.930: Cg: Checking network adapter #8 [Miniport WAN (Moniteur rÚseau)]
4.992: Cg: Checking network adapter #9 [Miniport WAN (IP)]
5. 24: Cg: Checking network adapter #10 [Miniport WAN (IPv6)]
5. 55: Cg: Checking network adapter #11 [Miniport WAN (PPPOE)]
5. 70: Cg: Checking network adapter #12 [Carte asynchrone RAS]
5. 86: Cg: Checking network adapter #13 [Miniport WAN (PPTP)]
5.102: Cg: Checking network adapter #14 [Miniport WAN (SSTP)]
5.102: Cg: Checking network adapter #15 [GlobeTrotter HSxPA - Network Interface]
5.102: Cg: DevNode 0x12ac status is 0x180600a, problem# is 0 (active)
5.102: Cg: Corresponding WWAN network adapter GlobeTrotter HSxPA - Network Interface found with devnode 0x12ac (NetCfgInstanceId={C7CB23DC-8C62-4500-8941-254AA8D2146B})
5.102: Cg: Corresponding WWAN NDIS port found under \\.\GTNDIS0
5.102: Cg: Searching for port [Diagnostics Interface] with parent 0xa18
5.117: Cg: Checking port #0 [GlobeTrotter HSxPA - Application Interface (COM4)]
5.117: Cg: Checking port #1 [GlobeTrotter HSxPA - Diagnostics Interface (COM5)]
5.117: Cg: DevNode 0x133c status is 0x180600a, problem# is 0 (active)
5.117: Cg: Corresponding debug port found on \\.\COM5 with devnode 0x133c
5.117: Cg: Bus device found (\\.\gt72ubus0)
5.897: Cg: Driver version: 4.0.0.18
5.897: Cg: Card state changed to Started
5.897: Cg: Detection timeout timer stopped
5.897: Cg: Polling timer stopped
5.897: CCgHelper::OwnCgInitialize, CgInitialize: OK.
5.897: Cg: Sending notification, reason=1
5.897: CSheetMain::OnCardStateChanged, UWM_CARD_STATE_CHANGED is fired.
5.897: CSheetMain::OnCardStateChanged, Entered Critical Section
5.897: CSheetMain::OnCardStateChanged, DebugPortName = \\.\COM5.
5.897: CSheetMain::OnCardStateChanged, ApplicationPortName = \\.\COM4.
5.897: CSheetMain::OnCardStateChanged, SmartCardReaderName = .
5.897: CSheetMain::OnCardStateChanged, DebugPortName = \\.\COM5.
5.897: CSheetMain::OnCardStateChanged, ApplicationPortName = \\.\COM4.
5.897: CSheetMain::OnCardStateChanged, SmartCardReaderName = .
5.897: CSheetMain::OnCardStateChanged, cardDriverCapabilities = 6f7.
7.894: CSheetMain::OnCardStateChanged, Left Critical Section
8.565: CCgHelper::RetrieveCardInfo, Entered CriticalSection!
8.565: CCgHelper::RetrieveCardInfo, Left CriticalSection!
8.565: CCgHelper::RetrieveCardInfo, returned: OK.
8.565: CPagePreparation:o: Card state: 3.
13.354: CPagePreparation:o, product: Icon 225.
13.354: CPagePreparation:o, code: GI0225-11239.
13.354: CPagePreparation:o: unsupported card (GI0225-11239).
13.370: Cg: Notification window released
13.370: Cg: Listener thread stopping
13.370: Cg: Closing handle for listener thread 0x1770
13.370: Cg: Card information database released
13.370: CCgHelper::Cleanup, CgShutdown: OK.
13.370: CCgHelper::Cleanup, CgLeaveExclusiveMode: OK.
13.370: CPageWizard::ThreadDo, Do: 0xe0ff1001.
23.369: CCgHelper::OwnCgUnInitialized, CgUnregisterListener: OK.

**************************

Can you please tell me how to proceed

Thanks for help

[Valdemaras]

No sorry, we do not have such service.

[legrandse]

Hello,

After few hours of searching I've found the solution here:

http://www.bez-kabli.pl/viewtopic.php?t=21291

(use google translate)

Easy to modify with hex editor.