Hello,
I am attempting to repair the IMEI on my Netgear MR1100 and when attempting to verify my account to ensure I have sufficient credits, I get the error code: Wrong Packet Length. The username / password are correct and it is worth noting that I am attempting to do this operation with a laptop tethered to a cellphone hotspot for internet access. When I manage to make it into town, I am able to verify my account and it does show that I have sufficient credits but I am connected to a public wifi which brings me to another problem.
When on public wifi, I plug my MR1100 into the computer through USB and when I follow the steps to repair the IMEI, it tells me that its "unable to connect to server" to complete the repair even though I was able to connect and verify my account seconds prior to doing so. The only change (between verification and the actual attempt) is me plugging in the MR1100 that is detected by my computer with "no internet connect" on it. However, I cant even get to this step when im home due to the original problem posted above concerning "wrong packet length" due to me utilizing a cellphone hotspot from home.
Any help / suggestions appreciated.
I am attempting to repair the IMEI on my Netgear MR1100 and when attempting to verify my account to ensure I have sufficient credits, I get the error code: Wrong Packet Length. The username / password are correct and it is worth noting that I am attempting to do this operation with a laptop tethered to a cellphone hotspot for internet access. When I manage to make it into town, I am able to verify my account and it does show that I have sufficient credits but I am connected to a public wifi which brings me to another problem.
When on public wifi, I plug my MR1100 into the computer through USB and when I follow the steps to repair the IMEI, it tells me that its "unable to connect to server" to complete the repair even though I was able to connect and verify my account seconds prior to doing so. The only change (between verification and the actual attempt) is me plugging in the MR1100 that is detected by my computer with "no internet connect" on it. However, I cant even get to this step when im home due to the original problem posted above concerning "wrong packet length" due to me utilizing a cellphone hotspot from home.
Any help / suggestions appreciated.
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