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My k3570-z modem and diagnostic port both are undetectable on my laptop.

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  • My k3570-z modem and diagnostic port both are undetectable on my laptop.

    i am not able to detect the modem on my laptop both by the ate software and dc-unlocker.
    can the modem be detected without simcard? i have tried all things, i have already unlocked it with dc-unlocker. by mistake i enabled the diagnose port. then after disabling the same. i have only once able to detect the modem. after that modem is undetectable. only virtual cd-rom is getting detected... can someone tell me what's wrong...? what do i need to do..?

  • #2
    Could you write imei of modem? I will check, if it was unlocked by dc-unlocker for sure.

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    • #3
      Originally posted by kr_yogesh41 View Post
      i am not able to detect the modem on my laptop both by the ate software and dc-unlocker.
      can the modem be detected without simcard? i have tried all things, i have already unlocked it with dc-unlocker. by mistake i enabled the diagnose port. then after disabling the same. i have only once able to detect the modem. after that modem is undetectable. only virtual cd-rom is getting detected... can someone tell me what's wrong...? what do i need to do..?
      yes sure

      IMEI: 359592032247945

      Comment


      • #4
        Originally posted by Vincentas View Post
        Could you write imei of modem? I will check, if it was unlocked by dc-unlocker for sure.
        yes sure

        IMEI: 359592032247945

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        • #5
          Originally posted by kr_yogesh41 View Post
          yes sure

          IMEI: 359592032247945
          This modem was NEVER unlocked by dc-unlocker. Please stop telling not true.

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          • #6
            Originally posted by Vincentas View Post
            This modem was NEVER unlocked by dc-unlocker. Please stop telling not true.
            why should i lie to you dear..?

            anyways maybe i am wrong. but can you let me know even if it is unlocked by dc-unlocker. what should be the possible cause of my modem not working? it was working until the diagnose port was enabled. the problem occurred when i tried to disable the diagnose port with command AT+ZCDRUN=F. it worked once. but after that when i re inserted the modem in my laptop it couldn't detect the modem. at this time only cd-rom is getting detected. not the modem..?

            please help me out bro.

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            • #7
              Originally posted by kr_yogesh41 View Post
              why should i lie to you dear..?

              anyways maybe i am wrong. but can you let me know even if it is unlocked by dc-unlocker. what should be the possible cause of my modem not working? it was working until the diagnose port was enabled. the problem occurred when i tried to disable the diagnose port with command AT+ZCDRUN=F. it worked once. but after that when i re inserted the modem in my laptop it couldn't detect the modem. at this time only cd-rom is getting detected. not the modem..?

              please help me out bro.
              It has never been unlocked by dc-unlocker. There are no records in server about this modem unlock. So, please do not lie.

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              • #8
                Originally posted by Vincentas View Post
                It has never been unlocked by dc-unlocker. There are no records in server about this modem unlock. So, please do not lie.
                ok ok you right brother.

                but atleast tell me if a modem is locked by dc-unlocker then how to unlock it...?
                mayb it could help...
                what's wrong in giving a try...?

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                • #9
                  Originally posted by kr_yogesh41 View Post
                  ok ok you right brother.

                  but atleast tell me if a modem is locked by dc-unlocker then how to unlock it...?
                  mayb it could help...
                  what's wrong in giving a try...?
                  Dc-unlocker does not lock anything. Sorry, do not know what may be wrong if at command does not help.

                  Comment


                  • #10
                    Originally posted by Vincentas View Post
                    Dc-unlocker does not lock anything. Sorry, do not know what may be wrong if at command does not help.
                    actually now it's not even getting detected, so no use of any command..
                    cd-rom is working fine. but there's no modem showing.

                    Comment


                    • #11
                      Originally posted by kr_yogesh41 View Post
                      actually now it's not even getting detected, so no use of any command..
                      cd-rom is working fine. but there's no modem showing.
                      Try to eject cd-rom, then wait till device manager finds new devices, then install drivers for these device.

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