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  • Originally posted by Valdemaras View Post

    There are no blocks on this dongle on our side, therefore problem somewhere on yours. Disconnect modem/router if there is any connected for unlock, Try disabling firewall and antivirus software temporary while trying to log in/unlock. Connection won't work if you use proxy or connect from VPN. If none of these things helped then only using different internet connection method may help.
    Thank you for your time and support. I just checked with the application and the problem magicaly dissapeared. I could check the account status and access support, I could not do either. I am in the process of renewing support.

    Comment


    • I am also getting error code 62 what to do?
      Resource : http://www.crunchytricks.com/2018/05...lock-tool.html
      Last edited by josephpugh; 2019-05-15, 06:41 PM.

      Comment


      • Originally posted by josephpugh View Post
        I am also getting error code 62 what to do?
        Check adapter binding settings https://www.dc-unlocker.com/adapter-binding-settings

        If adapters do not solve connection problem check metrics:
        control panel > network and internet > network connections > Right click on your device that you want to unlock connection > Properties > Internet protocol (TCP/IPv4) > Properties > Advanced > IP settings > Uncheck "Automatic metric". Set Interface metric as "5". OK > OK > OK

        Comment


        • Hi all help me,i tried all possible way

          DC - Unlocker 2 Client 1.00.1429

          Detecting modem :

          selection :
          manufacturer - Huawei modems
          model - Auto detect (recommended)

          Found Applications port COM3

          Found modem : E5575s-210
          Model : Huawei AuthVer 4 modem (New)
          IMEI : 866887022587383
          Serial NR. : E9RDW16412000416
          Firmware : 21.317.01.01.12
          Dashboard version : WEBUI_17.100.06.10.12_MRE5
          Web UI version : WEBUI_17.100.06.10.12_MRE5
          SIM Lock status : Locked (Card Lock)
          Wrong codes entered : 3 (unlock attempts left : 7)

          ================================================== =================

          Check account status

          User : rnuzzo
          Credits left : 7

          Activated features:

          Software debugger

          Unlock Huawei AuthVer 4 modem (New) (866887022587383) cost 7 cr

          ================================================== =================

          Unlocking, please wait ...

          Error connecting to server !

          Error code 62

          unlock failed !

          ================================================== =================

          Check account status

          User : rnuzzo
          Credits left : 7

          Activated features:

          Software debugger

          Unlock Huawei AuthVer 4 modem (New) (866887022587383) cost 7 cr

          ================================================== =================

          ================================================== =================

          DC - Unlocker 2 Client 1.00.1429

          Detecting modem :

          selection :
          manufacturer - Huawei modems
          model - Huawei AuthVer 4 modem (New)

          Selected Applications port COM3

          Found modem : E5575s-210
          Model : Huawei AuthVer 4 modem (New)
          IMEI : 866887022587383
          Serial NR. : E9RDW16412000416
          Firmware : 21.317.01.01.12
          Dashboard version : WEBUI_17.100.06.10.12_MRE5
          Web UI version : WEBUI_17.100.06.10.12_MRE5
          SIM Lock status : Locked (Card Lock)
          Wrong codes entered : 3 (unlock attempts left : 7)

          Comment


          • Wont'work

            Username: rnuzzo
            Static ip : 2.226.159.119

            Comment


            • Originally posted by rnuzzo View Post
              Hi all help me,i tried all possible way

              DC - Unlocker 2 Client 1.00.1429

              Detecting modem :

              selection :
              manufacturer - Huawei modems
              model - Auto detect (recommended)

              Found Applications port COM3

              Found modem : E5575s-210
              Model : Huawei AuthVer 4 modem (New)
              IMEI : 866887022587383
              Serial NR. : E9RDW16412000416
              Firmware : 21.317.01.01.12
              Dashboard version : WEBUI_17.100.06.10.12_MRE5
              Web UI version : WEBUI_17.100.06.10.12_MRE5
              SIM Lock status : Locked (Card Lock)
              Wrong codes entered : 3 (unlock attempts left : 7)

              ================================================== =================

              Check account status

              User : rnuzzo
              Credits left : 7

              Activated features:

              Software debugger

              Unlock Huawei AuthVer 4 modem (New) (866887022587383) cost 7 cr

              ================================================== =================

              Unlocking, please wait ...

              Error connecting to server !

              Error code 62

              unlock failed !

              ================================================== =================

              Check account status

              User : rnuzzo
              Credits left : 7

              Activated features:

              Software debugger

              Unlock Huawei AuthVer 4 modem (New) (866887022587383) cost 7 cr

              ================================================== =================

              ================================================== =================

              DC - Unlocker 2 Client 1.00.1429

              Detecting modem :

              selection :
              manufacturer - Huawei modems
              model - Huawei AuthVer 4 modem (New)

              Selected Applications port COM3

              Found modem : E5575s-210
              Model : Huawei AuthVer 4 modem (New)
              IMEI : 866887022587383
              Serial NR. : E9RDW16412000416
              Firmware : 21.317.01.01.12
              Dashboard version : WEBUI_17.100.06.10.12_MRE5
              Web UI version : WEBUI_17.100.06.10.12_MRE5
              SIM Lock status : Locked (Card Lock)
              Wrong codes entered : 3 (unlock attempts left : 7)
              Your device isn't even supported.

              Comment


              • Is possible a refund?

                Comment


                • Originally posted by rnuzzo View Post
                  Is possible a refund?
                  Yes, refund now completed.

                  Comment

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