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  • Originally posted by Valdemaras View Post

    There are no blocks on this dongle on our side, therefore problem somewhere on yours. Disconnect modem/router if there is any connected for unlock, Try disabling firewall and antivirus software temporary while trying to log in/unlock. Connection won't work if you use proxy or connect from VPN. If none of these things helped then only using different internet connection method may help.
    Thank you for your time and support. I just checked with the application and the problem magicaly dissapeared. I could check the account status and access support, I could not do either. I am in the process of renewing support.

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