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Error code 62

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  • Originally posted by Valdemaras View Post

    There are no blocks on this dongle on our side, therefore problem somewhere on yours. Disconnect modem/router if there is any connected for unlock, Try disabling firewall and antivirus software temporary while trying to log in/unlock. Connection won't work if you use proxy or connect from VPN. If none of these things helped then only using different internet connection method may help.
    Thank you for your time and support. I just checked with the application and the problem magicaly dissapeared. I could check the account status and access support, I could not do either. I am in the process of renewing support.


    • I am also getting error code 62 what to do?
      Resource :
      Last edited by josephpugh; 2019-05-15, 05:41 PM.


      • Originally posted by josephpugh View Post
        I am also getting error code 62 what to do?
        Check adapter binding settings

        If adapters do not solve connection problem check metrics:
        control panel > network and internet > network connections > Right click on your device that you want to unlock connection > Properties > Internet protocol (TCP/IPv4) > Properties > Advanced > IP settings > Uncheck "Automatic metric". Set Interface metric as "5". OK > OK > OK