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Want A Refund,Cannot Unbrick My Phone

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  • Want A Refund,Cannot Unbrick My Phone

    Can I ask for a refund? Your software tool does not fix my Huawei P10 Plus phone. Below is the log of DC-Phoenix 0.0.0.69 software that I got:


    10/2/2019 10:57:44 PM Starting to write device in FASTBOOT mode...
    File to update: VKY-AL00_M00A066_Board_Software_general_7.0.0_r1_EMUI5 .1_05022AWK_testpoint.dgtks
    Device detected:
    COM5: HUAWEI USB COM 1.0 (COM5)

    Writing bootloader...
    Writing VKY-AL00_M00A066_Board_Software_general_7.0.0_r1_EMUI5 .1_05022AWK_testpoint_4.dtwork...
    Writing VKY-AL00_M00A066_Board_Software_general_7.0.0_r1_EMUI5 .1_05022AWK_testpoint_5.dtwork...
    Writing VKY-AL00_M00A066_Board_Software_general_7.0.0_r1_EMUI5 .1_05022AWK_testpoint_6.dtwork...

    Waiting for fastboot device...

    Error detecting device in fastboot mode
    10/2/2019 10:58:44 PM Writing device finished OK

    username: khairul2564
    Last edited by khairul2564; 2019-02-10, 03:12 PM. Reason: add username

  • #2
    Hello, you need to use update OEMINFO tab and use loader+oeminfo then full stock rom matching that oeminfo.
    >>Free Octohide VPN for Android, find it on Google Play Here<<

    Comment


    • #3
      can you guide me more? where can i get the full stock rom?

      Comment


      • #4
        Can find it on the internet or on DC-phoenix support area access directly from DC-phoenix tool.
        >>Free Octohide VPN for Android, find it on Google Play Here<<

        Comment


        • #5
          I have done many ways to unbrick the phone using your tool but to no avail.
          IT SHOULD BE NOTED THAT MY PHONE IS VERY HARD BRICKED,IT CANNOT GO INTO FASTBOOT MODE BY USING VOLUME DOWN+POWER BUTTON+USB CABLE TO BOOT FASTBOOT MODE....
          IT ALSO CANNOT BOOT INTO FORCE UPGRADE MODE USING POWER+VOLUME UP+VOLUME DOWN BUTTONS

          Below is the log that I got from the software...

          Device detected:
          COM5: HUAWEI USB COM 1.0 (COM5)
          BOOTLOADER File to update: Kirin960_T0_A8.0_V2
          OEM File to update: VKY-L29
          11/2/2019 9:10:24 PM Starting to write device...

          Writing bootloader...
          Writing Kirin960_T0_A8.0_V2_3.dtwork...

          Error writing Bootloader
          11/2/2019 9:10:41 PM Writing device finished - INCOMPLETE


          LATER I TRIED ANOTHER BOOTLOADER FILE ....

          Device detected:
          COM5: HUAWEI USB COM 1.0 (COM5)
          BOOTLOADER File to update: Kirin960_T0_A7.0_V1
          OEM File to update: VKY-L29
          11/2/2019 9:11:29 PM Starting to write device...

          Writing bootloader...
          Writing Kirin960_T0_A7.0_V1_3.dtwork...

          Error writing Bootloader
          11/2/2019 9:11:46 PM Writing device finished - INCOMPLETE


          LATER I TRIED THE LAST BOOTLOADER FILE FOR KIRIN 960...

          Device detected:
          COM5: HUAWEI USB COM 1.0 (COM5)
          BOOTLOADER File to update: Kirin960_T2_A7.0_V3
          OEM File to update: VKY-L29
          11/2/2019 9:12:19 PM Starting to write device...

          Writing bootloader...
          Writing Kirin960_T2_A7.0_V3_3.dtwork...
          Writing Kirin960_T2_A7.0_V3_4.dtwork...
          Writing Kirin960_T2_A7.0_V3_5.dtwork...

          Waiting for fastboot device...
          Device found: QYJ7N1742XXXXXXX


          Looking for a device in fastboot mode
          Device found: QYJ7N1742XXXXXXX

          SN:QYJ7N1742XXXXXXX
          IMEI:8629400XXXXXXXX
          IMEI1:8629400XXXXXXXX
          MEID:8629400XXXXXXX
          Build number: :VKY-L29C605B162
          Model: VKY-L29
          Battery state: 0

          Writing OEMINFO partition
          OEMINFO partition UPDATE FAIL
          Fatal error: Cannot access to device
          Cannot get FBlock info from device
          Cannot get HW FBlock info from device
          Fatal error: Cannot access to device

          Update fastboot mode failed
          11/2/2019 9:13:40 PM Writing device finished - INCOMPLETE



          please refund me... thanks so much




          Last edited by khairul2564; 2019-02-11, 01:33 PM. Reason: censor serial

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          • #6
            Refund now completed.
            >>Free Octohide VPN for Android, find it on Google Play Here<<

            Comment

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