Can I ask for a refund? Your software tool does not fix my Huawei P10 Plus phone. Below is the log of DC-Phoenix 0.0.0.69 software that I got:
10/2/2019 10:57:44 PM Starting to write device in FASTBOOT mode...
File to update: VKY-AL00_M00A066_Board_Software_general_7.0.0_r1_EMUI5 .1_05022AWK_testpoint.dgtks
Device detected:
COM5: HUAWEI USB COM 1.0 (COM5)
Writing bootloader...
Writing VKY-AL00_M00A066_Board_Software_general_7.0.0_r1_EMUI5 .1_05022AWK_testpoint_4.dtwork...
Writing VKY-AL00_M00A066_Board_Software_general_7.0.0_r1_EMUI5 .1_05022AWK_testpoint_5.dtwork...
Writing VKY-AL00_M00A066_Board_Software_general_7.0.0_r1_EMUI5 .1_05022AWK_testpoint_6.dtwork...
Waiting for fastboot device...
Error detecting device in fastboot mode
10/2/2019 10:58:44 PM Writing device finished OK
username: khairul2564
10/2/2019 10:57:44 PM Starting to write device in FASTBOOT mode...
File to update: VKY-AL00_M00A066_Board_Software_general_7.0.0_r1_EMUI5 .1_05022AWK_testpoint.dgtks
Device detected:
COM5: HUAWEI USB COM 1.0 (COM5)
Writing bootloader...
Writing VKY-AL00_M00A066_Board_Software_general_7.0.0_r1_EMUI5 .1_05022AWK_testpoint_4.dtwork...
Writing VKY-AL00_M00A066_Board_Software_general_7.0.0_r1_EMUI5 .1_05022AWK_testpoint_5.dtwork...
Writing VKY-AL00_M00A066_Board_Software_general_7.0.0_r1_EMUI5 .1_05022AWK_testpoint_6.dtwork...
Waiting for fastboot device...
Error detecting device in fastboot mode
10/2/2019 10:58:44 PM Writing device finished OK
username: khairul2564
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