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  • Valdemaras
    replied
    Great news, thank you for the feedback.

    Leave a comment:


  • JensBoeck
    replied
    Hi,

    i have tried to unlock and with HCU it really worked. Thank you for your support :-)

    Leave a comment:


  • Valdemaras
    replied
    So have you tried to read bootloader code on HCU after detection?

    Leave a comment:


  • JensBoeck
    replied
    Here the log file:

    Attached Files

    Leave a comment:


  • Valdemaras
    replied
    Where is phone detection in manufacture mode? Can't see any detection in your screenshot or you uploaded the wrong one.

    Leave a comment:


  • JensBoeck
    replied
    hcu can find my phone.
    fastboot: phone locked, FRP lock

    Unbenannt.PNG

    Leave a comment:


  • Valdemaras
    replied
    That's odd, please try to detect your phone on HCU software, use same user account to log in https://hcu-client.com/ See what option you get there. To check bootloader lock status you can simply put phone in fastboot mode and it will show if phone is locked/unlocked.

    Leave a comment:


  • JensBoeck
    replied
    I think, i know where this is going ;-)
    I see two buttons, "Network unlock" and "Lock Bootloader". Do I interpret this correctly when I assume that the bootloader is already unlocked?

    Leave a comment:


  • Valdemaras
    replied
    Service button is whatever button you see in "Unlocking" tab, would be great to know what buttons you see there, by default if detected correctly you should see there "Read bootloader code" button which you should try to press.

    Leave a comment:


  • JensBoeck
    replied
    Hi, for your information: the installed firmware version is MHA-.L09C432B156
    What do you mean with "Service button"?
    I would prefer an unlocked bootloader to a refund. So i would give DC-unlocker a try ;-)

    Leave a comment:


  • Valdemaras
    replied
    Odd, if it runs android 7 it should work 100% What error you get when you press service button please? And make sure you are not trying to unlock bootloader, can only read bootloader unlock code from it and then permanently unlock via cmd/adb using it.
    Refund is available, but due to changes in policy by PayPal regarding refunds, taxes are applied. If you see no use in those remaining credits we can do a refund, but you should be aware that refunded amount will be less than you paid because of these changes. Please let me know your decision.

    Leave a comment:


  • JensBoeck
    started a topic Refund request

    Refund request

    Hello,

    i tried to unlock a huawei mate 9 with Android 7. It's in the list of supported devices. When i start auto detect i get the message:

    DC - Unlocker 2 Client 1.00.1436

    Detecting phone :

    selection :
    manufacturer - Huawei phones
    model - Auto detect (recommended)

    Found Applications port COM13

    This phone cannot be serviced with DC Unlocker, but may be supported in Test Point (software or hardware) by HCU software, check https://hcu-client.com/category/tutorials

    I didn't expected such problems so I bought credits, How can i get my money back?

    Best regards,
    Schlonsy
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