Ok, so the only way I got this to work was to first open a connection with the modem. Dashboard Creator/Writer beta will only start once the connection is established. I can close the connection thereafter and use the program normally. This is strange, and qualifies as a bug IMHO.
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Thank you for this notice, we will investigate this further.Originally posted by furlong View PostOk, so the only way I got this to work was to first open a connection with the modem. Dashboard Creator/Writer beta will only start once the connection is established. I can close the connection thereafter and use the program normally. This is strange, and qualifies as a bug IMHO.
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Originally posted by Valdemaras View PostYou mean it hangs on software launch procedure and nothing happens? If so please try to launch software while e5220 is not connected to pc, after software is launched then connect e5220 to pc.
sir,
same to same hang on connecting . i use three pc but same problem please help me

Last edited by drjaved_akhter; 2014-03-20, 06:17 PM.
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Is there a dc-unlocker/rocker/vygis or infinity dongle connected to pc during software launch? If so, let us know it's id numbers.Originally posted by drjaved_akhter View Postsir,
same to same hang on connecting . i use three pc but same problem please help me


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There was a JTAG running on your computer during the time you've used dc-unlocker, please make sure it does not run while you use our software again. Please check if Huawei HiSilicon writer works now for you. Let us know the results.Originally posted by drjaved_akhter View Postinfinity user 00698C177B
it is my id sir ,please help me
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Originally posted by Valdemaras View PostThere was a JTAG running on your computer during the time you've used dc-unlocker, please make sure it does not run while you use our software again. Please check if Huawei HiSilicon writer works now for you. Let us know the results.
sir,
same to same problem. i use other pc which have not jtag setup but same
only hang on connecting or validating user......
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This is a Huawei dashboard writer not Huawei HiSilicon firmware writer, dashboard writer does not require dongle to be connected to pc.Originally posted by drjaved_akhter View Postplease help me......................
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Hi,
I have a Huawei E3276 modem, but "Huawei Dashboard Creator/Writer beta application" doesn't work.
The application recognize this modem, however doesn't write the new dashboard file.
See Log information below:
Getting information from the modem...
Verifying modem mode: Port COM6
Port COM6 in Diagnostic mode
Getting information from the modem...successfully finished
Comunication port: COM6
IMEI: 8XXXXXXXXXXXXXX
Serial number: VXXXXXXXXXXXXXXX
Dashboard version:
Device letter: Not Available
Flash Capacity: Not Available
29/03/2014 16:53:02 Starting write modem...
Looking for modem...
Verifying modem mode: Port COM6
Port COM6 in Diagnostic mode
Modem found
Change modem to download mode...
Detecting modem in download mode...
Not found modem in download mode
Modem in diagnostic mode
29/03/2014 16:54:15 Write modem finish
Could you pass any tips so that I can resolve this problem?
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Try to reconnect modem to another usb port, make sure no other modem is connected to pc too.Originally posted by utida View PostHi,
I have a Huawei E3276 modem, but "Huawei Dashboard Creator/Writer beta application" doesn't work.
The application recognize this modem, however doesn't write the new dashboard file.
See Log information below:
Getting information from the modem...
Verifying modem mode: Port COM6
Port COM6 in Diagnostic mode
Getting information from the modem...successfully finished
Comunication port: COM6
IMEI: 8XXXXXXXXXXXXXX
Serial number: VXXXXXXXXXXXXXXX
Dashboard version:
Device letter: Not Available
Flash Capacity: Not Available
29/03/2014 16:53:02 Starting write modem...
Looking for modem...
Verifying modem mode: Port COM6
Port COM6 in Diagnostic mode
Modem found
Change modem to download mode...
Detecting modem in download mode...
Not found modem in download mode
Modem in diagnostic mode
29/03/2014 16:54:15 Write modem finish
Could you pass any tips so that I can resolve this problem?Last edited by Valdemaras; 2014-03-31, 09:47 AM.
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