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  • Whenever I try to download DC Phoenix I get an error on the download DC_Phoenix_v50 "Failed - Network error" error message in Google Chrome, what am I doing wrong?

    I have purchased the DC Phoenix license from the main site and have tried the download links from this forum post and the support site. The download starts but before the download finishes it errors.

    Anyone know what I am doing wrong?

    Comment


    • I am able to download DC_Phoenix_v48 from the Support Area, but not version 49 or 50. So it seems like this is a problem with the backend itself - is anyone able to look into this?

      Because when I try to use version 48, a dialogue box says that I have to download the newest version, which I can not do.
      Last edited by endorphin; 2018-01-02, 06:42 AM.

      Comment


      • Odd, all downloads are working fine. Try clearing your browsers cache/cookies, can try different browser as well.
        >>Free Octohide VPN for Android, find it on Google Play Here<<

        Comment


        • I tried to restore my Honor 9 (STF-L09) but I get error messages in DC Phoenix... I bought 15 Credits to do it..
          Using DC Phoenix (0.0.0.50)

          Looking for a device in fastboot mode

          Device found: 7BKDU17628002688


          02.01.2018 12:57:09 Starting to write device in FASTBOOT mode...

          Device found: 7BKDU17628002688

          IMEI: XXXXy
          Build number: :STF-L09C432B150
          Product model: STF-L09
          Extracting partition XLOADER...
          Preparing file to write...

          Writing XLOADER partition with file XLOADER
          XLOADER partition UPDATE ...FAILED
          Cannot get FBlock info from device
          Cannot get oem unlock code from server
          Extracting partition XLOADER...
          Preparing file to write...

          Writing XLOADER partition with file XLOADER
          XLOADER partition UPDATE ...FAILED
          Extracting partition FW_LPM3...
          Preparing file to write...

          Writing FW_LPM3 partition with file FW_LPM3
          FW_LPM3 partition UPDATE ...FAILED
          Extracting partition FASTBOOT...
          Preparing file to write...

          Writing FASTBOOT partition with file FASTBOOT
          FASTBOOT partition UPDATE ...FAILED
          Extracting partition VECTOR...
          Preparing file to write...

          Writing VECTOR partition with file VECTOR
          VECTOR partition UPDATE ...FAILED
          Extracting partition MODEMNVM_UPDATE...
          Preparing file to write...

          Writing MODEMNVM_UPDATE partition with file MODEMNVM_UPDATE
          MODEMNVM_UPDATE partition UPDATE ...FAILED
          Extracting partition TEEOS...
          Preparing file to write...

          Writing TEEOS partition with file TEEOS
          TEEOS partition UPDATE ...FAILED
          Extracting partition TRUSTFIRMWARE...
          Preparing file to write...

          Writing TRUSTFIRMWARE partition with file TRUSTFIRMWARE
          TRUSTFIRMWARE partition UPDATE ...FAILED
          Extracting partition SENSORHUB...
          Preparing file to write...

          Writing SENSORHUB partition with file SENSORHUB
          SENSORHUB partition UPDATE ...FAILED
          Extracting partition FW_HIFI...
          Preparing file to write...

          Writing FW_HIFI partition with file FW_HIFI
          FW_HIFI partition UPDATE ...FAILED
          Extracting partition BOOT...
          Preparing file to write...

          Writing BOOT partition with file BOOT
          BOOT partition UPDATE ...FAILED
          Extracting partition RECOVERY...
          Preparing file to write...

          Writing RECOVERY partition with file RECOVERY
          RECOVERY partition UPDATE ...FAILED
          Extracting partition RECOVERY2...
          Preparing file to write...

          Writing RECOVERY2 partition with file RECOVERY2
          RECOVERY2 partition UPDATE ...FAILED
          Extracting partition DTS...
          Preparing file to write...

          Writing DTS partition with file DTS
          DTS partition UPDATE ...FAILED
          Extracting partition CACHE...
          Preparing file to write...

          Erasing CACHE partition
          ERASE partition CACHE ...FAILED

          Writing CACHE partition with file CACHE
          CACHE partition UPDATE ...FAILED
          Extracting partition SYSTEM...
          Preparing file to write...

          Writing SYSTEM partition with file SYSTEM
          SYSTEM partition UPDATE ...OK
          Extracting partition ISP_FIRMWARE...
          Preparing file to write...

          Writing ISP_FIRMWARE partition with file ISP_FIRMWARE
          ISP_FIRMWARE partition UPDATE ...FAILED
          Extracting partition MODEM_FW...
          Preparing file to write...

          Writing MODEM_FW partition with file MODEM_FW
          MODEM_FW partition UPDATE ...FAILED
          Extracting partition HISEE_IMG...
          Preparing file to write...

          Writing HISEE_IMG partition with file HISEE_IMG
          HISEE_IMG partition UPDATE ...FAILED
          Extracting partition HISEE_FS...
          Preparing file to write...

          Writing HISEE_FS partition with file HISEE_FS
          HISEE_FS partition UPDATE ...FAILED
          Extracting partition USERDATA...
          Preparing file to write...

          Erasing USERDATA partition
          Partition USERDATA erased

          Writing USERDATA partition with file USERDATA
          USERDATA partition UPDATE ...OK


          Software written
          02.01.2018 13:04:55 Writing device finished - INCOMPLETE

          Waiting for fastboot device...

          Device found: 7BKDU17628002688


          Writing rescue_recovery partition with file recovery
          rescue_recovery partition UPDATE ...FAILED
          Cannot uptade recovery parttion

          Cannot update device in upgrade mode
          Last edited by C3lv1c3; 2018-01-02, 12:18 PM.

          Comment


          • Ok I tried again... this time only some things failed but after it went to restart my smartphone now total destroyed,,, doesn't turn on anymore, only black screen not even fastboot mode or anything can be opened, no leds just dead... :/

            Comment


            • Means that something incorrect was flashed into it. If phone does not go into any mode then maybe possible to flash it while connected via testpoints if it has them as we do not know for this phone model.
              >>Free Octohide VPN for Android, find it on Google Play Here<<

              Comment


              • Originally posted by Valdemaras View Post
                Means that something incorrect was flashed into it. If phone does not go into any mode then maybe possible to flash it while connected via testpoints if it has them as we do not know for this phone model.
                I used tanford-L09_C432B130_Firmware_Belgium_Germany_France_Nethe rlands_Portugal_Switzerland_Spain_Italy_Austria_Po land_Denmark_Finland_Czech_Republic_Hungary.APP

                My smartphones is the Honor 9 STF-L09.... should be the right firmware..

                Comment


                • I just used DC Phoenix on my Honor 9 which was originally AL-10 to change to L09 with the ROM:
                  - Stanford-L09_C432B130_Firmware_Belgium_Germany_France_Nethe rlands_Portugal_Switzerland_Spain_Italy_Austria_Po land_Denmark_Finland_Czech_Republic_Hungary
                  and the customisation file:
                  - Stanford-L09_C432B130_update_data_customization_hw_eu

                  And it worked fine. I did have problems with the first run through but I had accidentally opened two instances of DC Phoenix. On the run through that worked I didnt have any other apps on my laptop open, full phone battery, closed all anti virus things etc etc.

                  DC Phoenix was a life saver.

                  Comment


                  • Originally posted by C3lv1c3 View Post

                    I used tanford-L09_C432B130_Firmware_Belgium_Germany_France_Nethe rlands_Portugal_Switzerland_Spain_Italy_Austria_Po land_Denmark_Finland_Czech_Republic_Hungary.APP

                    My smartphones is the Honor 9 STF-L09.... should be the right firmware..
                    You should try to put it into fastboot (even though screen is black) many phones enter it regardless in what condition device currently is. Phone should appear somehow in device manager even if it isn't fastboot mode port.
                    >>Free Octohide VPN for Android, find it on Google Play Here<<

                    Comment


                    • Originally posted by endorphin View Post
                      I just used DC Phoenix on my Honor 9 which was originally AL-10 to change to L09 with the ROM:
                      - Stanford-L09_C432B130_Firmware_Belgium_Germany_France_Nethe rlands_Portugal_Switzerland_Spain_Italy_Austria_Po land_Denmark_Finland_Czech_Republic_Hungary
                      and the customisation file:
                      - Stanford-L09_C432B130_update_data_customization_hw_eu

                      And it worked fine. I did have problems with the first run through but I had accidentally opened two instances of DC Phoenix. On the run through that worked I didnt have any other apps on my laptop open, full phone battery, closed all anti virus things etc etc.

                      DC Phoenix was a life saver.
                      Great news, thank you for sharing your experience.
                      >>Free Octohide VPN for Android, find it on Google Play Here<<

                      Comment


                      • why is the download always slow ? i tried downloading the firmware using 2 different network and still get the same speed and always 12 hours and greater download time. is it the my connection or the server problem

                        Comment


                        • Originally posted by hmleppo View Post
                          why is the download always slow ? i tried downloading the firmware using 2 different network and still get the same speed and always 12 hours and greater download time. is it the my connection or the server problem
                          Possibly server reaching download limit peak as many people downloading firmwares.
                          >>Free Octohide VPN for Android, find it on Google Play Here<<

                          Comment


                          • do i need both the firmware and the customization file in order to unbrick my phone ?

                            Comment


                            • i bought 15 credits yesterday, and why it shows not enough credit after i clicked on update?

                              Comment


                              • Yes, need both files. If i would know your username on software i could check.
                                >>Free Octohide VPN for Android, find it on Google Play Here<<

                                Comment


                                • hmleppo
                                  hmleppo commented
                                  Editing a comment
                                  its hmLeppo, sir.

                                • Valdemaras
                                  Valdemaras commented
                                  Editing a comment
                                  Your payment was automatically refunded because paypal account is not verified, more info and solution here https://www.dc-unlocker.com/payment-refunded
                                  if you paid with credit card, then need to register it with paypal and verify it first before making payment

                                • hmleppo
                                  hmleppo commented
                                  Editing a comment
                                  sir, you said my payment was automatically refunded yes? but im still missing my money from my bank account. may i know how long does the refund process take?
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